Sr. GIS Solution Engineer - Electric, Gas, Telecommunications, Rail

Esri•Redlands, CA

About The Position

As a GIS subject matter expert, the Sr. GIS Solution Engineer identifies appropriate analysis tools and creates innovative solutions, communicating the value of GIS technology to customers. The role is part of an account team and advises customers on complex business challenges, demonstrating how GIS can reveal patterns, trends, and insights. The position supports customers in electric, gas, telecommunications, and/or rail industries. The role combines technical leadership in Esri technology with industry expertise, customer engagement, solution design, and support for selling Esri software and solutions. It involves understanding customer organizations, workflows, business systems, and integrations; proposing strategies that align GIS with business needs; and presenting solutions to technical and non-technical audiences. The position also includes coaching team members and presenting at conferences and executive engagements.

Requirements

At least 5 years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.
At least 3 years of experience in electric, gas, and/or telecommunications.
Broad knowledge of ArcGIS from an IT context, including hardware, storage, security, networking, web services, virtualization, and cloud computing.
Demonstrated experience in technical consulting and conceptual solution design.
Understanding of sales and business development processes.
Ability to troubleshoot client issues related to Esri application deployment and system architecture.
Experience with geodatabases and underlying DBMS technology.
Knowledge of cloud computing concepts and environments, such as Microsoft Azure or AWS.
Experience integrating software solutions with business systems, including data warehousing, BI, CRM, ERP, and analytics platforms.
Programming and scripting experience with languages such as Python and JavaScript.
Remarkable presentation, interpersonal, and listening skills.
Ability to travel domestically or internationally 25–50%.
Bachelor’s degree in geography, computer science, or a related field.
Applicants must be authorized to work for any employer in the U.S.; visa sponsorship is not available.

Nice To Haves

Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
Knowledge of digitalization strategies involving mobile, IoT, advanced analytics and data science (AI/ML), and imagery.
Master’s degree in geography, computer science, or a related field.

Responsibilities

Build relationships with customers and support the account team in presenting, demonstrating, and selling Esri software and solutions.
Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
Serve as a technical leader in Esri technology and a subject matter expert in electric, gas, and/or telecommunications.
Apply sales strategies and initiatives to develop complex solutions for strategic customers.
Understand customer business structures, workflows, third-party business systems, and integration points.
Share knowledge and coach new team members on best practices.
Proactively craft and propose solutions that demonstrate how GIS addresses customer challenges and delivers business value.
Define and deliver complex strategies aligning Esri technology with large customers’ business needs.
Design presentations for technical and non-technical audiences.
Provide configuration guidance and best practices.
Present at large conferences and executive engagements.
Troubleshoot client issues related to Esri application deployment and system architecture.
Travel domestically or internationally 25–50%.