About The Position

As a GIS subject matter expert, the GIS Solution Engineer identifies appropriate analysis tools, creates innovative solutions, and communicates the value of GIS technology to customers. Working as part of an account team, the role advises customers on complex business challenges and demonstrates how GIS can reveal patterns, trends, and insights. The position focuses on electric, gas, and/or telecommunications customers and combines expertise in ArcGIS with customer engagement, solution design, and sales support. At Esri, the role partners with customers in a supportive culture that encourages creativity, collaboration, and passion. The position includes presenting technical demonstrations, recommending best practices for Esri technology, and traveling domestically or internationally 25–50%. Visa sponsorship is not available; applicants must be authorized to work for any employer in the United States.

Requirements

  • At least 2 years of experience with Esri technology, including creating maps, performing spatial analysis, and configuring web applications.
  • At least 1 year of experience in electric, gas, and/or telecommunications.
  • Understanding of ArcGIS in an IT context, including hardware, storage, security, networking, web services, virtualization, and cloud computing.
  • Experience in technical consulting and conceptual solution design, and understanding of sales and business development processes.
  • Experience with geodatabases and underlying database management system (DBMS) technology.
  • Knowledge of cloud computing concepts and environments, such as Microsoft Azure or AWS.
  • Strong presentation, interpersonal, and listening skills.
  • Ability to travel domestically or internationally 25–50%.
  • Bachelor’s degree in geography, computer science, or a related field.
  • Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • Ability to troubleshoot client issues related to Esri application deployment and system architecture.
  • Experience integrating software solutions with business systems, including data warehousing, BI, CRM, ERP, and analytics platforms.
  • Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
  • Basic understanding of artificial intelligence and machine learning concepts.
  • Programming and scripting experience with languages such as Python and JavaScript.
  • Master’s degree in geography, computer science, or a related field.

Responsibilities

  • Build relationships with customers and support the account team in presenting, demonstrating, and selling Esri software and solutions.
  • Help plan and execute sales strategies with the account team.
  • Develop subject matter expertise in electric, gas, and/or telecommunications and technical expertise in ArcGIS.
  • Communicate Esri technologies and messaging to customers, anticipate customer needs, and identify relevant technology trends.
  • Proactively develop and propose solutions that show how GIS can address customers’ business challenges and deliver business value.
  • Define and deliver strategies that align Esri technology with customers’ business needs.
  • Present technical demonstrations of proposed solutions and design presentations for technical and non-technical audiences.
  • Provide best practices for using, deploying, and administering Esri technology.
  • Present at conferences and trade shows.
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