About The Position

As a GIS subject matter expert, the GIS Solution Engineer identifies appropriate analysis tools and develops innovative solutions. The role advises customers on complex business challenges, demonstrates the value of GIS, and helps customers use GIS to identify patterns, trends, and insights. The position works as part of an account team to support customer success and sales strategies, specializing in electric, gas, and/or telecommunications industries and ArcGIS technology. The role involves presenting and demonstrating Esri software and solutions, designing technical and nontechnical presentations, proposing solutions aligned with customers’ business needs, and communicating best practices for Esri technology use, deployment, and administration. Domestic or international travel of 25–50% is required. Visa sponsorship is not available; applicants must be authorized to work for any employer in the United States.

Requirements

  • At least 2 years of experience with Esri technology, including creating maps, performing spatial analysis, and configuring web applications.
  • At least 1 year of experience in electric, gas, and/or telecommunications.
  • Understanding of ArcGIS in an IT context, including hardware, storage, security, networking, web services, virtualization, and cloud computing.
  • Experience in technical consulting and conceptual solution design, and understanding of sales and business development processes.
  • Experience with geodatabases and underlying DBMS technology.
  • Knowledge of cloud computing concepts and environments such as Microsoft Azure or AWS.
  • Strong presentation, interpersonal, and listening skills.
  • Ability to travel domestically or internationally 25–50%.
  • Bachelor’s degree in geography, computer science, or a related field.
  • Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • Ability to troubleshoot client issues related to Esri application deployment and system architecture.
  • Experience integrating software solutions with business systems such as data warehousing, BI, CRM, ERP, and analytics platforms.
  • Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
  • Basic understanding of artificial intelligence and machine learning concepts.
  • Programming and scripting experience with languages such as Python and JavaScript.
  • Master’s degree in geography, computer science, or a related field.

Responsibilities

  • Build relationships with customers and present, demonstrate, and support the sale of Esri software and solutions as part of an account team.
  • Help plan and execute sales strategies.
  • Develop subject matter expertise in electric, gas, and/or telecommunications and technical expertise in ArcGIS.
  • Communicate Esri technologies and the Esri message confidently to customers.
  • Anticipate customer needs and relevant technology trends.
  • Develop and propose solutions that explain how GIS can address customer challenges and deliver business value.
  • Define and deliver strategies that align Esri technology with customers’ businesses.
  • Present technical demonstrations of proposed solutions and design presentations for technical and nontechnical audiences.
  • Provide best practices for using, deploying, and administering Esri technology.
  • Present at conferences and trade shows.
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