Sr. Front Office Assistant - Bariatric Surgery Institute, Downtown Orlando

Orlando Health • Orlando, FL

2d • Onsite

About The Position

The Senior Front Office Assistant carries out computerized appointment scheduling and core administrative duties in an outpatient practice setting under the guidance of practice leadership and management. The role is based at the Orlando Health Medical Group Bariatric Surgery Institute, 89 W Copeland Dr, 2nd Floor, Orlando, FL 32806. It is full-time, 40 hours per week, with a schedule of Monday through Thursday, 8:00 AM–5:00 PM, and Friday, 8:00 AM–3:00 PM.

Requirements

• High school diploma or equivalent.
• Proficiency in medical software systems and accurate keyboarding skills, approximately 30 words per minute.
• Familiarity with standard medical coding (ICD/CPT).
• At least two years of experience in a healthcare or physician office environment.

Responsibilities

• Uphold organizational values, service expectations, and departmental guidelines.
• Coordinate front desk responsibilities, including managing phone lines, taking accurate messages, and organizing patient documentation.
• Handle computerized appointment scheduling, basic data processing, and charge handling tasks.
• Serve as a primary liaison between patients, clinical personnel, and insurance providers to handle referrals and coverage authorizations.
• Collaborate with billing teams and maintain an orderly, safe office environment.
• Maintain consistent attendance and adhere to system policies and regulatory standards.

Benefits

• Health, dental, vision, and life insurance.
• Student loan repayment, tuition reimbursement, and free college education programs.
• Retirement savings.
• Paid paternity leave and fertility benefits.
• Back-up elder and childcare.
• Pet insurance.
• PTO and holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED