Medical Assistant - Bariatric Surgery

Health First Careers•Brevard County, FL

About The Position

The Certified Medical Assistant provides comprehensive support throughout office visits, including patient intake, testing, screenings, laboratory work, medication administration, and closing care gaps. The role focuses on patient-centered care and excellent service to patients, families, and other care providers. The Medical Assistant prepares patients and clinical materials for providers, performs point-of-care testing and specimen collection, administers medications as ordered, and tracks and communicates test results. The role also supports patient flow, maintains supplies and equipment, follows safety and infection-prevention procedures, documents care in the Electronic Medical Record, and assists with administrative and customer-service needs across Health First Medical Group offices as needed.

Requirements

High school diploma or equivalent.
Technical diploma in Medical Assisting, or at least six months of additional related clinical experience in lieu of the technical diploma.
Current American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card before the start date and maintained thereafter.
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification from an accepted organization: AAMA, AMT, NHA, NCCT, ARMA, NAHP, or AMCA.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Ability to pass colorblind testing for point-of-care tests that require detecting color changes.
Strong customer service skills, including knowledge of recovery techniques.
Knowledge of medical terminology.
Ability to assist more than one provider at a time.

Responsibilities

Prepare and perform point-of-care tests, including urine dipsticks and blood glucose tests; perform clinical intake, including vital signs and medical, surgical, and social histories, and verify current medications.
Arrange and administer medications as ordered using the six rights of medication administration, and complete related documentation and coding. Controlled substances, insulin, and allergy doses must be checked by an LPN, RN, or Licensed Practitioner.
Stock and order supplies, maintain equipment, and coordinate medical supply ordering with the site manager.
Set up patients for examinations and prepare provider materials, including notes, diagnostic test results, and imaging, as directed.
Perform point-of-care testing and collect specimens as directed by the provider.
Track and communicate laboratory and diagnostic study results to patients through calls, portal messages, or EMR workflows; notify Licensed Practitioners of abnormal findings and document accurately.
Follow safety policies and infection-prevention procedures; maintain clean environments and equipment; document adverse events, infection control, and quality control measures as required.
Maintain patient flow after check-in and discuss patient flow with the Licensed Practitioner based on urgency and daily patient load.
Provide coverage for other Health First Medical Group or office functions, including registration, payment collection, checkout, and appointment scheduling.
Comply with office policies and procedures, OSHA standards, and HIPAA privacy regulations.
Answer internal and external phone calls and direct messages to the appropriate individuals; complete documentation in the Electronic Medical Record and act as a liaison between support services and clinical divisions.
Provide customer follow-up and education, encourage participation in care, and adapt communication to patients’ needs, expectations, age, culture, and individual differences.
Deliver excellent customer service to patients, families, and other care providers.