Senior Front Office Assistant - Orlando Health Cancer Institute - BMT Clinic

Orlando Health•Orlando, FL

1d•Onsite

About The Position

The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory or physician office. The position operates under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or Practice Site Supervisor. This role is based at Orlando Health Cancer Institute Downtown, 1400 S. Orange Ave., Orlando, FL 32806, and works Monday through Friday from 8:00 a.m. to 4:30 p.m.

Requirements

High school graduate or equivalent.
Typing speed of approximately 30 words per minute, or ability to successfully demonstrate competent use of the practice management computer system.
Knowledge of ICD and CPT.
Two years of experience in a medical office environment.

Responsibilities

Comply with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellence standards.
Handle multiple simultaneous tasks; answer telephones and take messages; file laboratory reports, medical records, and other information according to practice policies and procedures.
Perform word processing and spreadsheet data tasks.
Perform charge entry and cash handling.
Act as a liaison between physicians, patients, and insurance companies, including obtaining referrals and authorizations.
Maintain reasonably regular and punctual attendance consistent with applicable Orlando Health policies and federal, state, and local standards.
Participate in Quality Assurance and Quality Indicator activities as assigned.
Demonstrate awareness of legal issues and patient rights, and comply with standards of regulatory and accrediting agencies.
Use supplies efficiently and maintain a clean, safe, and organized office.
Assist the office billing service as requested.