Certified Medical Assistant - Orlando Health Cancer Institute - Surgical Clinical Staff

Orlando Health•Orlando, FL

About The Position

The Certified Medical Assistant supports clinical operations at Orlando Health Cancer Institute. The role includes gathering patient information, preparing patients for examinations, assisting providers during examinations and procedures, administering approved medications and routine treatments as ordered, and documenting care in the electronic medical system. The position also supports scheduling and follow-up care, including coordinating specialty testing and physician consultations, and processes calls using sound clinical judgment. The Certified Medical Assistant works collaboratively with providers, clinical leadership, and administrative and operations staff. The role also contributes to quality initiatives, competency assessment, orientation and precepting of Medical Assistants, annual clinical reviews, departmental committees, and special projects. The position is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable, applicable work experience as a Medical Assistant in a patient care setting.
Current BLS Healthcare Provider Certification.
Current certification or registration as a Medical Assistant from an accepted agency, or approval on a case-by-case basis for a credential from an agency not listed.
Demonstrated knowledge and skills necessary to provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.

Responsibilities

Gather patient data through interviews and observation.
Assist patients and families with preparation for examinations.
Assist physicians during examinations and procedures.
Provide routine treatments and administer approved medication types as ordered by a provider.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Assist physicians by scheduling specialty testing and consultations and giving patients scheduling information.
Process incoming and outgoing calls independently and professionally, using sound clinical judgment.
Help develop and coordinate Medical Assistant orientation in the assigned practice; act as a preceptor or oversee assigned preceptors in collaboration with clinical leadership and the Learning Consultant.
Support and help develop practice quality strategies and participate in quality initiatives, goal attainment, and clinical outcome improvement activities.
Help facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
Collaborate with clinical leadership and education staff to assess ongoing Medical Assistant competence.
Lead and participate in departmental committees and special projects.
Communicate professionally and effectively with patients and family members and collaborate with administrative and operations staff.
Maintain regular, punctual attendance and comply with Orlando Health policies and procedures.
Provide care appropriate to patients’ age-specific needs and demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office with reception, scheduling, and patient discharge as needed.