Sr Fleet Administrator, Parts & Warranty

Exelon•Oakbrook Terrace, IL

About The Position

Support the Fleet Operations Manager and Fleet Supervisors in operating regional Fleet Services maintenance facilities to maximize fleet vehicle performance and minimize operating costs. Work with customer organizations and affiliates to establish and meet fleet vehicle and equipment requirements, and develop and execute strategies that keep Fleet Services competitive. The position may require extended hours during storms or other energy delivery emergencies. The role provides governance and oversight of fleet asset management, including vehicle assets, fuel, parts inventory, and required governmental reporting. It also manages vehicle retirement and disposal, licensing and registration, traffic violations, and vehicle repair warranty recovery. The position works with contractors, suppliers, manufacturers, customers, and government agencies; supports fleet databases and reporting; and leads special initiatives focused on safety, cost, and operational performance. It also provides environmental support for fleet audits and emergencies and backs up the Manager in maintaining disaster recovery plans and business continuity procedures. The position interacts with management and executive leaders at customer organizations, as well as state transportation and environmental agencies. It communicates repair trends and helps select vehicles and equipment suited to business needs. Noncompliance with applicable regulations could result in loss of required licensing and significant fines for Exelon.

Requirements

  • Bachelor's degree in Business or Engineering and 4–7 years of related business experience; alternatively, an associate degree in Engineering, Automotive Technology, or a related field and 5–8 years of relevant business experience; or 6–9 years of relevant business experience.
  • Proven leadership ability in a high-performance work culture.
  • Demonstrated ability to develop and implement process enhancements and efficiencies, including technology and performance improvements.
  • Proven high performance in safety.
  • Demonstrated expertise in technical and diagnostic skills.
  • Experience with forensic accident investigation processes, including Root Cause Analysis and Failure Analysis.
  • Working knowledge of local, state, and federal transportation regulations, procedures, and processes.
  • Strong organizational skills and ability to handle multiple assignments simultaneously.
  • Excellent verbal and written communication skills.
  • Working knowledge of vehicular operational systems, including mobile hydraulic systems, insulated aerial devices, and pneumatic systems.
  • Working knowledge of Microsoft Word, PowerPoint, Excel, Passport, Access, mainframe applications, and Fleet Management System (M5).

Responsibilities

  • Govern and oversee Fleet asset management processes, including vehicle assets, fuel management, and required governmental reporting.
  • Interface with contractors and equipment suppliers to ensure vendor accountability and cost-effective maintenance facility operations.
  • Organize and lead retirement and disposal of fleet vehicles.
  • Research and resolve vehicle and equipment operating issues with manufacturers, vendors, suppliers, energy delivery organizations, and affiliate user groups.
  • Analyze data and customer feedback to manage resources and meet operational goals.
  • Oversee processes for addressing traffic violations involving company vehicles.
  • Identify, coordinate, communicate, and implement database support solutions for Fleet applications and projects, including vehicle maintenance and fueling systems.
  • Develop reports to collect data and provide analytical support for performance indicators.
  • Serve as the environmental point of contact for Fleet audits and emergencies.
  • Manage special Fleet initiatives aimed at improving safety, cost, and operational metrics.
  • Back up and assist the Manager with developing and maintaining disaster recovery plans and business procedures for Fleet Services continuity.
  • Manage vehicle licensing and registration processes.
  • Manage the vehicle repair warranty recovery process.
  • Provide governance and oversight of parts inventory for utility fleet vehicles and equipment, including inventory management, policies, controls, end-user compliance, and data accuracy.
  • Review mechanic work orders, obtain required supporting documentation, and submit warranty recovery claims to fleet manufacturers.

Benefits

  • Annual bonus for eligible positions: 15%.
  • 401(k) match and annual company contribution.
  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave, bonding/primary caregiver leave, and parental leave.
  • Employee Assistance Program and resources for mental and emotional support.
  • Wellbeing programs, including tuition reimbursement, adoption and surrogacy assistance, and fitness reimbursement.
  • Referral bonus program.
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