Fleet Parts, Warranty & Maintenance Coordinator

Dolphin Transportation•Naples, FL

1d•Onsite

About The Position

Dolphin Transportation Specialists is seeking a highly organized, dependable, and detail-oriented Fleet Parts, Warranty & Maintenance Coordinator to support the efficient operation of its fleet maintenance department at its Naples, Florida location. The position is responsible for ordering automotive and commercial vehicle parts, managing inventory, coordinating with vendors, administering warranty claims, and maintaining accurate vehicle maintenance records. The Coordinator works closely with the Supervisory Mechanic to ensure parts and materials are available, maintenance documentation is current, and fleet vehicles are returned to service efficiently. Dolphin Transportation Specialists operates a 24-hour, 365-day fleet across South Florida. The operation runs seven days a week, and hours vary and are flexible. This is a full-time position in the Fleet Maintenance department. The posting lists the Supervisory Mechanic and Operations Manager as reporting contacts, and states that the Coordinator reports directly to the Supervisory Mechanic.

Requirements

High school diploma or equivalent.
Previous experience in automotive parts, inventory management, purchasing, or fleet maintenance administration.
Working knowledge of automotive parts and vehicle maintenance terminology.
Strong organizational and recordkeeping skills.
Computer proficiency and experience with inventory management software.
Ability to communicate effectively with mechanics, vendors, and management.
Strong attention to detail and ability to manage multiple priorities.
Valid driver's license, clean driving record, and reliable transportation to and from work.
Ability to work as a team player.

Nice To Haves

Experience with commercial vehicles, sedans, SUVs, motorcoaches, buses, or heavy-duty truck parts.
Familiarity with manufacturer warranty procedures.
Experience using fleet maintenance management software.
Knowledge of preventive maintenance scheduling.
Experience maintaining vehicle repair histories and tracking maintenance expenditures.

Responsibilities

Order parts, supplies, and materials for motorcoaches, limousines, and other fleet vehicles.
Research parts availability, pricing, and delivery schedules; verify part numbers and vehicle compatibility.
Expedite critical orders, monitor outstanding orders, follow up on delayed shipments, and maintain purchasing documentation.
Maintain organized and accurate inventory; establish and monitor minimum stock levels; conduct physical counts; record parts received, issued, returned, and transferred; identify obsolete, damaged, or excess inventory; and assist with cost control and loss prevention.
Track manufacturer and supplier warranties, identify potentially eligible repairs and components, coordinate warranty repairs, maintain claim documentation and records, submit and monitor authorized claims, and follow up on reimbursements and replacement parts.
Maintain professional relationships with suppliers, dealerships, and service providers; obtain competitive pricing; evaluate supplier performance; coordinate deliveries, returns, exchanges, and credits; resolve shipment, billing, and defective-part issues; and identify purchasing cost savings without compromising quality.
Maintain accurate maintenance histories for assigned fleet vehicles, including preventive maintenance, repairs, inspections, and component replacements.
Track vehicle mileage and maintenance intervals, coordinate with the Supervisory Mechanic on upcoming maintenance, and ensure repair documentation includes dates, vehicle identification, parts, and costs.
Maintain organized electronic and physical maintenance records and assist with maintenance reports for management review.
Communicate daily with the Supervisory Mechanic about parts requirements and maintenance priorities; provide order and delivery updates; coordinate parts availability for repairs; and report shortages or warranty-related issues.
Support efficient shop operations and help minimize unnecessary vehicle downtime.
Meet performance expectations for inventory and record accuracy, ordering and delivery timeliness, warranty follow-up, maintenance-history completeness, vendor responsiveness, purchasing cost control, and communication and cooperation with maintenance personnel and vendors.