Sr Facility Coordinator

O'Reilly Auto Parts•Headquarters, KY

23d

About The Position

The Sr Facility Coordinator ensures retail store locations are safe and secure for team members and customers, and maintained in accordance with lease agreements and governmental regulations. The role uses internal and commercial resources to address break/fix repairs, emergencies, and city violations, and oversees assigned projects, including capital expense improvements. The Coordinator is accountable for planning, time management, and completion of repairs and projects across assigned regions. The position manages maintenance and repair requests through a queue, assesses responsibility under leases and warranties, defines repair scopes, procures contractors, creates work orders, and coordinates projects. It includes cost analysis, quote and bid review, contractor documentation and performance monitoring, invoice verification and approval, and use of MARS and Lucernex systems. The Coordinator works with store teams and internal and external stakeholders, monitors repair quality, seeks cost-effective approaches, assists other Real Estate Department areas, and travels as needed for onsite store visits.

Requirements

High school diploma or equivalent (GED).
2–4 years of construction, maintenance, HVAC, electrical, or related trades experience.
Strong communication skills, with an emphasis on customer service.
Ability to multitask, prioritize, and manage time effectively.
Dependability and reliability, with the ability to adapt to a changing workload.
Basic computer knowledge, including Word, Excel, email, the internet, and database systems.
Working knowledge of HVAC, electrical, plumbing, and building practices.

Nice To Haves

3–5 years of construction, maintenance, HVAC, electrical, or related field experience.

Responsibilities

Oversee maintenance, repairs, and restoration of facilities across stores, handling requests through a queue and supervisor direction.
Receive repair requests by email, phone, and other channels; initiate and oversee large facility maintenance repairs cost-effectively and on schedule.
Analyze project costs, define scopes of work, and provide internal and external communication while coordinating repairs and capital expense projects.
Review leases, exhibits, and warranty timelines in Lucernex/MARS to determine responsibility for repairs and delegate requests appropriately.
Review repair requests, identify needs, establish scopes, and procure contractors or trades as needed.
Process service requests and generate vendor work orders specifying scope, completion date, and pricing.
Investigate projects and evaluate quotes using bid forms that include sales information, lease terms, strategy information, and explanations of the work.
Complete project closeout and verify, sign off on, and approve invoices.
Review special coding or notes for completed work, including insurance claims, fire, and CapEx, and follow up through MARS dashboard and query reporting.
Maintain knowledge of facility ownership, lease duration, tenant and owner responsibilities, and city codes and restrictions.
Coordinate with departments, jurisdictions, contractors, and field operations to ensure expenditures are appropriately managed.
Negotiate costs, obtain quotes, secure contractor documents, and prepare invoices.
Follow up on, review, and monitor contractor performance.
Process MARS requests, including service requests, work orders, purchase orders, and invoice approvals and processing.
Provide in-depth cost analysis based on region, sales and profitability, lease strategy, and field input.
Communicate and coordinate with Store Ops, government municipalities, engineers, Loss Prevention, Risk Management, Finance, Accounts Payable, Store Design, and contractors.
Work with and educate store team members to reduce unnecessary maintenance expenses through preventative maintenance and control of expenses.
Monitor workmanship and materials used in repairs to support long-term results.
Communicate with vendors and contractors regarding bids, pricing, and supply orders.
Identify and propose more economical and efficient ways of handling repairs.
Assist other areas of the Real Estate Department with special requests.
Travel as needed for onsite store visits.
Perform other duties as assigned.