Sr. Enterprise Applications Experience Manager
About The Position
The Sr. Enterprise Applications Experience Manager is the principal product leader connecting internal stakeholders, including Revenue, Legal, and Finance, with G-P’s enterprise software ecosystem. The role owns the vision, lifecycle, and roadmap for business platforms including Workday, CaptivateIQ, Salesforce, and custom in-house tools, with high strategic autonomy. The manager leads product discovery and translates executive strategy into roadmaps, partnering with software engineering teams through Agile development and iterative releases. The role also champions enterprise AI transformation, addressing complex platform challenges to improve internal user experience, platform return on investment, and operational velocity.
Requirements
- At least 5 years of experience leading digital product initiatives, enterprise platform enhancements, or technical experience management, ideally as an Internal Product Manager or Technical Product Owner.
- Proven experience owning the end-to-end product lifecycle for enterprise applications such as Workday, Workday Adaptive, CaptivateIQ, Salesforce, or proprietary internal software.
- Demonstrated experience driving AI/ML or intelligent automation initiatives to address workflow inefficiencies.
- Deep proficiency in Agile/Scrum product delivery, including Jira, Confluence, SDLC, backlog prioritization, PRD creation, story mapping, and sprint execution.
- Strong stakeholder management skills, including negotiating trade-offs, managing scope, and influencing senior cross-functional leaders without direct authority.
- Experience defining user journeys, establishing product telemetry and KPIs, and ensuring high feature adoption.
- BS/BA degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience.
Nice To Haves
- Product or Agile certifications, such as CSPO, Pragmatic Institute, or SAFe POPM.
Responsibilities
- Define the vision and strategy for integrating AI, machine learning, and automation into enterprise tools and workflows.
- Own and prioritize multi-quarter roadmaps for enterprise platform portfolios.
- Translate business goals into product requirements, epics, and user stories for cross-functional engineering teams.
- Lead discovery with internal users to identify pain points, map operational journeys, and prioritize workflow-efficiency features.
- Partner with executive stakeholders across Finance, Legal, and go-to-market teams; communicate technical trade-offs, align roadmaps, and secure agreement across competing priorities.
- Serve as the product authority in Agile ceremonies, including backlog grooming, sprint planning, user acceptance testing, and release management.
- Partner with enablement teams to encourage adoption, roll out feature updates, and guide enterprise change management.
- Define and track product success metrics, user adoption, operational cycle times, and business ROI across platform investments.
Benefits
- Generous paid parental leave
- Flexible time off
- Spending accounts
- Medical insurance
- Dental insurance
- Vision insurance
- Sabbatical after 5 years
- Variable compensation: annual bonus for non-sales roles; commission structure for sales roles
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What This Job Offers
Job Type
Full-time
Career Level
Senior
