Sr. Enterprise Account Executive - West

Cyara

5d•$240,000 - $300,000

About The Position

Cyara is hiring a Sr. Enterprise Account Executive for the West region to drive enterprise sales of its AI-powered customer experience assurance solutions. The role focuses on achieving assigned sales quotas through territory, strategic account, and close/win planning; generating demand; advising customers on solutions to their business challenges; and selling Cyara’s value and competitive advantages. The successful candidate will manage pipeline and forecasts, maintain planning tools, run campaigns and outbound activity, demonstrate the product in relation to prospect needs, negotiate commercial terms, and secure contracts and purchase orders. The position requires at least eight years of SaaS sales experience, strong consultative and complex-sales capabilities, C-level selling experience, technical acumen, and effective collaboration across a global organization. The listed compensation range is $240,000–$300,000 OTE, with individual pay determined by skills, qualifications, experience, and location.

Requirements

At least 8 years of proven SaaS sales experience.
Experience in consultative selling, solution-based selling, and complex sales cycles.
Experience selling at the C-level.
Solid technical acumen and the ability to translate product strengths into business benefits.
Excellent communication, presentation, and negotiation skills, with the ability to influence and persuade at all levels of an organization.
Proficiency with CRM tools such as HubSpot, Salesforce, or equivalent.
Ability to collaborate with colleagues globally and contribute to the success of the immediate team and larger organization.
Ability to manage time and calendar efficiently to complete essential responsibilities.
Strategic, results-oriented mindset and a passion for customer success and satisfaction.
Self-motivation, proactivity, urgency, and commitment to excellence.
Professional demeanor and positive, problem-solving attitude.

Nice To Haves

Experience in UCaaS, CCaaS, telecommunications, customer experience platforms, contact center technologies, or adjacent industries.

Responsibilities

Achieve assigned quotas within the fiscal period using territory planning, strategic account planning, and close/win planning.
Apply knowledge of the applicable region, ideal customer profile, and buyer personas.
Act as a trusted advisor by providing insights, recommendations, and solutions that address customer business challenges and objectives.
Create demand and execute company campaigns, meeting outbound call and email targets while generating high-quality leads that can convert into opportunities.
Maintain planning tools to support cross-functional discussions, deal reviews, and executive engagement.
Recognize expectations, proactively address obstacles to achieving them, and communicate with the manager as needed.
Become knowledgeable about company products and demonstrate them in alignment with prospect pain points.
Assess pipeline opportunities and produce accurate forecasts, maintaining forecasts within a plus-or-minus 10% margin at the week-eight forecast.
Address competitor advantages raised by buyers and sell effectively against competitors.
Explain the value and competitive advantages of Cyara solutions and services.
Identify negotiation opportunities and use trading and bargaining techniques to reach mutually beneficial outcomes.
Use discounts and promotions appropriately as economic levers during negotiations.
Overcome obstacles and secure contract agreements and purchase orders.