Sr Engagement Manager

Quantiphi

1d • Remote

About The Position

Quantiphi is seeking a Senior Engagement Manager with people-management experience to lead business analysts and engineers building solutions and insights that improve business efficiency and customer experience. The role leads delivery management for multifunctional, medium- and large-scale AWS programs, including project planning, delivery assurance and verification, tracking and reporting, and risk and mitigation planning. The manager is accountable for customer outcomes, including financial benefits and transformation, and identifies and develops business opportunities. The role works with engineering leads on multi-year roadmaps for portfolios of products, applications, and services; monitors program health; ensures quality execution and resolves customer issues; contributes to organization-wide strategy and service roadmaps; drives continuous improvement; and coaches, recruits, motivates, and develops team members focused on contract performance metrics.

The position is full-time and remote in the USA. Quantiphi describes itself as an AI-first digital engineering company serving global enterprises and notes opportunities to work with Fortune 500 companies and disruptive innovators, collaborate with a talented team, and gain hands-on experience with AI, machine learning, data, and cloud technologies while upskilling.

Requirements

• Master's degree or equivalent practical experience.
• At least 8 years of experience delivering digital transformation projects to global clients.
• Experience in program management, client service, and/or management consulting.
• Knowledge of leading project teams using agile methodologies and frameworks such as Scrum, Kanban, or XP.
• Strong verbal and written communication skills with technical and business leaders at all levels in large enterprises.
• Aptitude in business analysis and use of quantitative analysis techniques for decision-making.
• Ability to work with minimal supervision in a dynamic, time-sensitive work environment.
• Knowledge of and willingness to learn and apply emerging trends in business research, data science, artificial intelligence, machine learning, and cloud computing.
• Team-management experience is required.

Nice To Haves

• AWS exposure is a value addition.

Responsibilities

• Lead delivery management of multifunctional, medium- and large-scale AWS programs, including planning, delivery assurance and verification, tracking and reporting, and risk and mitigation planning.
• Take accountability for customer programs to realize financial benefits and transformational outcomes, and identify and develop new business opportunities.
• Work with engineering leads to strategize and execute multi-year roadmaps across portfolios of products, applications, and services.
• Ensure quality execution, identify potential customer issues proactively, and resolve them efficiently to drive satisfaction and positive customer-partner experiences.
• Coordinate, measure, monitor, and communicate program health.
• Contribute to organization-wide strategies and their implementation, and help shape the team’s roadmap and service portfolio in alignment with the wider organization.
• Drive continuous improvement by planning and implementing changes to processes, services, and technology.
• Build a collaborative environment and coach and mentor team members.
• Recruit, motivate, and develop skilled staff focused on service-delivery performance metrics under client contracts.

Benefits

• Opportunity to work with Fortune 500 companies and disruptive innovators in a research-driven environment.
• Hands-on experience with AI, machine learning, data, and cloud technologies, with opportunities for continuous upskilling.
• Opportunity to collaborate with a high-energy team solving complex challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior