Sr. Donor Communications Officer

Indiana University Health SystemIndianapolis, IN

About The Position

Indiana University Health is seeking individuals who embody values of excellence, compassion, teamwork, and purpose to join their Marketing & Communications team in the role of Sr. Donor Communications Officer. This role provides advanced expertise in donor-facing communications by shaping strategic narratives, leading sophisticated content development, and ensuring brand and message cohesion across philanthropy. The Sr. Donor Communications Officer will oversee complex projects such as impact report cycles, major campaigns, multimedia storytelling, and digital engagement strategies. They will advise partners, mentor junior staff, and ensure communications are compelling, accurate, and aligned with donor motivations and organizational priorities. Depending on team assignment, this role may support Donor Communications and Storytelling, Social Media and Digital Content, Creative Services, or Annual Fund and Brand Management functions.

Requirements

  • Bachelor's Degree is required.
  • Requires 5-7 years of relevant experience.
  • Requires working knowledge of fundraising software, i.e. Raiser's Edge, Salesforce.
  • Requires proficiency in MS office (Word, PowerPoint, Excel).

Nice To Haves

  • Experience with a matrix organization and complex work environment is preferred.

Responsibilities

  • Leads narrative strategy, serves as chief writer/editor, and produces high-stakes content such as leadership talking points, donor reports, and major campaign storytelling.
  • Designs multi-platform strategies, oversees digital tone/voice, and uses analytics to refine engagement and donor conversion.
  • Leads design direction, produces complex brand-critical visual assets, and develops integrated creative concepts for campaigns and impact reporting.
  • Creates brand strategy for annual giving, develops segmentation frameworks, and leads creative direction for annual fund messaging.
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