Sr. Donor Communications Officer
About The Position
The Sr. Donor Communications Officer provides advanced expertise in donor-facing communications by shaping strategic narratives, leading sophisticated content development, and ensuring brand and message cohesion across philanthropy. Oversees complex projects such as impact report cycles, major campaigns, multimedia storytelling, and digital engagement strategies. Advises partners, mentors junior staff, and ensures communications are compelling, accurate, and aligned with donor motivations and organizational priorities. Depending on team assignment, this role may support any of the following functions: Donor Communications and Storytelling: Leads narrative strategy, serves as chief writer/editor, and produces high-stakes content such as leadership talking points, donor reports, and major campaign storytelling. Social Media and Digital Content: Designs multi-platform strategies, oversees digital tone/voice, and uses analytics to refine engagement and donor conversion. Creative Services: Leads design direction, produces complex brand-critical visual assets, and develops integrated creative concepts for campaigns and impact reporting. Annual Fund and Brand Management: Creates brand strategy for annual giving, develops segmentation frameworks, and leads creative direction for annual fund messaging.
Requirements
- Bachelor's Degree is required.
- Requires 5-7 years of relevant experience.
- Requires working knowledge of fundraising software, i.e. Raiser's Edge, Salesforce.
- Requires proficiency in MS office (Word, PowerPoint, Excel).
Nice To Haves
- Experience with a matrix organization and complex work environment is preferred.
Responsibilities
- Shaping strategic narratives
- Leading sophisticated content development
- Ensuring brand and message cohesion across philanthropy
- Overseeing complex projects such as impact report cycles, major campaigns, multimedia storytelling, and digital engagement strategies
- Advising partners
- Mentoring junior staff
- Ensuring communications are compelling, accurate, and aligned with donor motivations and organizational priorities
- Leading narrative strategy
- Serving as chief writer/editor
- Producing high-stakes content such as leadership talking points, donor reports, and major campaign storytelling
- Designing multi-platform strategies
- Overseeing digital tone/voice
- Using analytics to refine engagement and donor conversion
- Leading design direction
- Producing complex brand-critical visual assets
- Developing integrated creative concepts for campaigns and impact reporting
- Creating brand strategy for annual giving
- Developing segmentation frameworks
- Leading creative direction for annual fund messaging
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What This Job Offers
Job Type
Full-time
Career Level
Senior
