Sr Document Services/Learning and Development

Spectrum Plastics Group • Glens Falls, NY

2d

About The Position

The Sr Document Services/Learning and Development role manages controlled documentation and records to meet operational, corporate, and regulatory requirements. It coordinates formal document reviews, maintains current drawings and externally sourced documents, communicates updates to document control procedures, and securely disposes of records after their retention periods expire. The role also scans and enters material certifications and safety data sheets (SDS), maintains data, training, and competency records, and supports customer and regulatory audits by retrieving required documentation.

The position supports production and quality activities by preparing work orders and ensuring required documentation is attached; reviewing blueprints, manuals, specifications, and procedures to identify work and inspection requirements; recording core/mandrel dimensional readings; reviewing inspection results and device history records; and creating Certificates of Conformance and customer shipping documentation. It helps manage nonconforming materials, conducts or enters risk assessments and job hazard analyses when appropriately certified, analyzes quality metrics, participates in continuous improvement, and performs Quality Management System measures as directed by the Quality Manager. Additional duties include creating inspection sheets, inspecting core mandrel products when requested, auditing DPRs before scanning, and reviewing or correcting validation documentation such as IQ, OQ, and PQ materials, control plans, and PFMEA. Other responsibilities may be assigned as required.

Requirements

• High school diploma or equivalent.
• Ability to work with computer hardware and software applications, including the internet and Microsoft Office applications such as Word, Excel, and Outlook.
• Professional and effective interpersonal skills.
• Ability to foster cooperative, team-oriented relationships with internal customers.
• Familiarity with ISO regulations or demonstrated ability to rapidly develop an understanding of them.
• High degree of attention to detail, thoroughness, and follow-through.
• Verbal and written communication skills.
• Ability to see and read fine print.
• Ability to view a computer screen for extended periods.
• Ability to occasionally lift and/or move up to 25 pounds.
• Ability to occasionally bend and stoop.
• Ability to walk, stand, and sit for prolonged periods.

Nice To Haves

• Document Control Management Systems experience, or specialized skills developed through job-related training and on-the-job experience.

Responsibilities

• Identify and manage controlled documentation to ensure compliance with operational, corporate, and regulatory requirements.
• Provide effective and efficient documentation and records management.
• Coordinate scheduling of formal document reviews for site documentation.
• Maintain the file system of current drawing revisions and documents of external origins.
• Communicate updates to document control procedures and other relevant information.
• Securely and properly dispose of or destroy records and documents when retention periods expire.
• Scan and enter material certifications and SDS into the system.
• Conduct risk assessments and job hazard analyses if OSHA 10-hour certified, and enter equipment risk assessments and job hazard analyses into HQMS.
• Support customer and regulatory audits by retrieving required documentation.
• Prepare production work orders and verify that required documentation is attached.
• Review blueprints, data, manuals, and other materials to determine specifications, inspection and testing procedures, adjustment methods, certification processes, or measurement instruments required for work orders.
• Measure and document core/mandrel dimensional readings for lot release.
• Review and approve inspection results and device history records for completeness.
• Create Certificates of Conformance and compile customer requirements for shipping.
• Read and interpret manufacturing procedures, engineering drawings, customer specifications, and inspection procedures, and comply with their requirements.
• Apply Good Documentation Practices.
• Assist in investigating, controlling, and dispositioning nonconforming materials.
• Maintain data files, training records, and competency records.
• Analyze and trend quality metrics to identify improvement opportunities and participate in continuous improvement projects.
• Identify, facilitate, and perform necessary Quality Management System measures as directed by the Quality Manager.
• Create inspection sheets, input data, and inspect core mandrel products when requested.
• Audit DPRs before scanning for correctness and accuracy; discuss needed fixes or updates with Quality Technicians and crew leads.
• Read and interpret technical validation documents and make corrections, including IQ, OQ, PQ, control plans, PFMEA, and OQ/PQ protocols.
• Perform other responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED