Sr District Coordinator - Corporate (Boston)
About The Position
UDR is hiring a Sr District Coordinator to support a Regional Manager’s portfolio in the Boston market. The role provides reports, monitors community information, conducts vacant-apartment inspections, and supplies information for budget preparation. It requires broad knowledge of community operations and policies and reports to an Area Director. The position has no supervisory responsibilities. The Senior District Coordinator performs the District Coordinator Level 1 functions with greater leadership responsibilities, providing exemplary support to Area Leadership and skilled analysis, data-driven insights, and trend information to inform operational improvement strategies. The coordinator develops an understanding of business models, objectives, issues, and challenges through collaboration with stakeholders.
Requirements
- Bachelor’s degree in Business or a related field, or an equivalent combination of education and experience.
- For Level 1: At least two years of experience in residential properties, property management, rental operations, or related business operations.
- For Level 1: At least three years of related experience with reports and statistics.
- For Level 2: Four to six years of experience in residential properties, property management, rental operations, or related business operations.
- For Level 2: At least five years of related experience with reports and statistics.
- For Level 2: At least two years of experience in a real estate position.
- Must have and maintain a valid driver’s license unless otherwise noted.
Nice To Haves
- OneSite software experience.
- Real estate investment trust (REIT) experience, preferred for Level 2.
Responsibilities
- Collaborate with the Regional Manager and Community Directors to maximize community strengths and resources, including rent growth, leasing, occupancy, and resident retention.
- Provide competitive market research, analysis, and revenue-management recommendations to support occupancy and renewals.
- Research pricing decisions produced by the revenue management system and make necessary district adjustments.
- Compile and evaluate data to project future strategy and develop market strategies to achieve budgeted or target occupancy.
- Assist with annual operating and capital budget preparation for communities in the district.
- Review district monthly financials for accuracy.
- Review and submit property commissions to the Regional Manager for district communities.
- Complete monthly reporting for district joint-venture communities.
- Monitor corporate weekly training reports and ensure district associates complete required courses.
- Address resident inquiries and concerns as needed and provide customer service to internal and external customers.
- Complete quarterly file audits for district communities as required by corporate.
- Create reports and analyses communicating key issues, trends, activities, and sales-initiative results, and recommend improvements to management.
- Partner with the corporate marketing team to maintain continuity of marketing initiatives as applicable.
- Conduct periodic site tours to assess community signage needs and refresh requirements.
- Evaluate the effects of technology enhancements on onsite operations and sales.
- Conduct periodic site visits to assess field readiness and compile friction points.
- Conduct periodic tours to assess the sales process, identify technology-related issues, and escalate them as appropriate.
- Plan and coordinate investor tours, board tours, executive visits, and similar visits.
- Mentor and assist with training other District Coordinators, if applicable.
- Perform other duties as assigned or necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
