Sr District Coordinator - Corporate (Boston)

UDR Careers•Boston, MA

About The Position

UDR is hiring a Sr District Coordinator to support a Regional Manager’s portfolio in the Boston market. The role provides reports, monitors community information, inspects vacant apartments, and supplies information to assist with budget preparation. It requires broad knowledge of community operations and policies and reports to an Area Director. At the senior level, the coordinator performs the Level 1 duties with greater leadership responsibility, provides exemplary support to Area Leadership, and contributes skilled analysis, data-driven insights, and trends to help develop operational improvement strategies. The role works with stakeholders to understand business models, objectives, issues, and challenges.

Requirements

Bachelor’s degree in Business or a related field, or an equivalent combination of education and experience.
For Level 2, four to six years of experience in residential properties, property management, rental operations, or related business operations.
For Level 2, at least five years of related experience with reports and statistics.
For Level 2, at least two years of experience in a real estate position; REIT experience is preferred.
Must have and maintain a valid driver’s license unless otherwise noted.

Nice To Haves

OneSite software experience.
REIT experience.

Responsibilities

Collaborate with the Regional Manager and Community Directors to maximize community strengths and resources, including rent growth, leasing, occupancy, and resident retention.
Provide competitive market research, analysis, and revenue-management recommendations to support occupancy and renewals.
Research revenue-management system pricing decisions and make necessary district adjustments.
Compile and evaluate data, project future strategy, and develop market strategies to achieve occupancy targets.
Assist with annual operating and capital budget preparation for communities in the assigned district.
Review district monthly financials for accuracy.
Review and submit property commissions to the Regional Manager for district communities.
Complete monthly reporting for joint-venture communities in the district.
Monitor corporate weekly training reports and ensure district associates complete required courses.
Address resident inquiries and concerns as needed and provide customer service to internal and external customers.
Complete quarterly corporate-required file audits for district communities.
Create reports and analyses communicating key issues, trends, activities, and sales initiative results, and recommend improvements to management.
Partner with the corporate marketing team to support continuity of marketing initiatives.
Conduct periodic site tours to assess community signage needs and refreshes.
Evaluate the impact of technology enhancements related to onsite operations and sales.
Conduct periodic site visits to assess field readiness and compile friction points.
Conduct periodic tours to assess sales processes, identify technology issues, and escalate issues as appropriate.
Coordinate planning for investor tours, board tours, executive visits, and similar visits.
Mentor and assist in training other District Coordinators, if applicable.
Perform other duties as assigned or necessary.