Sr. Director, Strategic Relationships

Mayo Clinic•Rochester, MN

1d•$194,500 - $291,700

About The Position

Mayo Clinic is a top-ranked healthcare provider dedicated to putting patients first and investing in its employees with competitive compensation and comprehensive benefits. The organization offers continuing education and advancement opportunities to support long-term career growth. This role is responsible for leading the growth and management of the North American Region, focusing on creating and maintaining strategic partnerships to support the development and delivery of high-value solutions and services.

Requirements

MBA required
8+ years of experience in leading and managing complex partnerships across the healthcare ecosystem
Proven ability to innovate, problem solve and develop new ideas to advance strategic priorities
Ability to lead, motivate and promote the continued development of professional staff in a decentralized environment
Strategic thinker with the ability to formulate compelling vision and strategy and translate that to actionable roadmaps and results.
Superior executive presence and ability to lead executive meetings
Robust and proactive customer service ethic
Strong analytical, project management, negotiation, and change management skills
Effective written/verbal communication skills
Highly collaborative style
Ability to lead change and adapt quickly to changing business landscape.
Experience working in cross-functional teams and ability to influence and build strong relationships across multiple levels of an organization.
Curiosity, a can-do attitude and the ability to learn quickly and thrive in a complex, dynamic environment.
Self-starter with outstanding organizational skills and ability to track multiple deliverables with minimal direction.
Highly developed communication and presentations skills with a superior ability to effectively communicate and present complex concepts and issues to leadership teams
Strong team management and leadership skills
Must be an initiative taker, eager to break new ground and create opportunities for others.

Nice To Haves

MBA/PhD in business, science, or related field preferred.
Experience leading innovation-related methodologies
Agile delivery experience
Ability to promote strategic alignment across a matrix organization
Assessing market opportunities, threats, and trends by attending industry events, reading industry publications, and gathering market intelligence and feedback
Within markets, identify key customers, segments, and corresponding high priority targets
Ability to deal with ambiguity
Strong outcome and target-based delivery skills
Partnership management

Responsibilities

Lead the growth and management of the North American Region.
Create and maintain strategic partnerships to support the development and delivery of high-value solutions and services.
Create an inclusive and collaborative culture to drive the team(s) to achieve growth targets, financial and business goals.
Identify and proactively initiate outreach to prospects and highlight the unique value of the program.
Develop and implement strategy to support sourcing and operational initiatives.
Develop annual operating plan and annually revised 3-year strategic plan.
Develop subsequent business plans to support future offerings.
Drive new technology and business capabilities.
Provide strategic oversight of client engagements, network operations, drive contract relationships and provide applicable support.
Identify distinctive competencies that differentiate the program.
Track the competitive landscape to benchmark strengths, weaknesses, opportunities and threats.
Set comprehensive goals for performance and growth and develop strategic roadmaps.
Collaborate with the leadership team to develop and implement plans for the operational infrastructure.
Build relationships and drive partnerships with key clients and influencers in the industry.
Drive operations planning, strategy, implementation, execution and continuous improvement.
Drive efforts to scale the North American Region.
Foster a culture of operational excellence through the development of processes, tools, and metrics-based KPIs.
Oversee network operations projects including planning, implementation, staffing and logistics.
Facilitate and support Steering Committee meetings.
Manage oversight of complex network processes.
Support adoption of new technologies and tools, and recommend capability improvements.
Convert users’ needs, pain points, and observations into GTM channels and offerings.
Determine need for new products based on budget, client needs, and improvements in technology.
Ensure alignment with other teams in the Mayo Clinic Platform.