Director of Agency & Community Relationships

Education Affiliates•West Mifflin, PA

18h•Onsite

About The Position

The Director of Agency and Community Relationships is responsible for establishing, cultivating, and expanding multi-sector partnerships across government agencies, local organizations, and key community stakeholders. A primary accountability of this role is achieving and maintaining a required monthly start goal budget, driving revenue generation, funding acquisition, and partner commitments needed to initiate and sustain agency programs.

Requirements

6–8+ years of progressive experience in business development, community relations, fundraising, or agency partnership management.
Demonstrated history of meeting or exceeding aggressive recurring financial goals, revenue targets, or monthly startup quotas.
Outstanding negotiation, presentation, and interpersonal skills with an ability to influence high-level decision-makers and agency leaders.
Self-motivated leader with a proactive approach to pipeline management and deal-closing in a community-facing context.
Proven ability to consistently hit monthly revenue, funding, or start budget targets.
Expertise in structuring mutually beneficial agency contracts and funding commitments.
High-energy relationship building across diverse socio-economic and institutional sectors.
Systematic tracking of partner prospects from initial contact to signed agreement.

Responsibilities

Meet and exceed targeted monthly start goal budgets by securing agency contracts, program commitments, sponsorships, and fee-for-service agreements.
Develop and execute aggressive monthly outreach plans to pipeline new partner leads and convert relationships into active funding commitments.
Forecast monthly revenue generation, track progress toward funding targets, and present performance metrics to the Campus President.
Structure partnership models, co-funding opportunities, and service agreements to ensure steady monthly financial and student flow into the department.
Build, cultivate, and sustain long-term relationships with local, regional, and state agencies, non-profits, and community groups.
Identify high-value organizational alignment opportunities to launch co-branded initiatives, expand community impact, and open new funding streams.
Lead negotiations for Memorandums of Understanding (MOUs), contracts, and service agreements, ensuring clear deliverables and financial commitments from partner agencies.
Represent the organization at strategic coalitions, public forums, and industry roundtables to position the organization as a premier community partner.
Direct community-based listening sessions, workshops, and informational campaigns to establish community trust and identify unmet needs.
Serve as the primary community liaison, ensuring equity, accessibility, and cultural alignment across all partner-driven programs.
Implement feedback mechanisms (e.g., partner surveys, community scorecards) to measure relationship health and service effectiveness.
Maintain a rigorous pipeline management system to track prospect interactions, contract status, and target start dates.
Deliver monthly executive dashboards summarizing start goal budget achievements, partnership growth, and active pipeline prospects.
Collaborate with Finance and Operations to ensure smooth onboarding, billing setup, and start-up operations for newly secured agency partners.