Director of Business Development Relationships

LMCU•Grand Rapids, MI

2d•Onsite

About The Position

LMCU is seeking a strategic and relationship driven Director of Business Development Relationships to lead growth initiatives across the organization's target markets and priority product lines. This role is responsible for identifying, developing, and converting opportunities that support LMCU's long term business strategy while strengthening relationships with key community partners, employer groups, referral sources, and industry influencers. As a senior level individual contributor, this position requires deep financial services expertise, a strong business development background, and the ability to influence outcomes across multiple business lines. The Director of Business Development Relationships serves as a trusted advisor to leadership, collaborates with stakeholders throughout the organization, and acts as a brand ambassador throughout the communities we serve. The ideal candidate brings a proven track record of building strategic partnerships, developing new business opportunities, driving measurable growth, and influencing stakeholders without direct authority.

Requirements

Associate degree in Business, Finance, Marketing, or a related field
Eight to ten years of progressive experience in business development, relationship management, community outreach, or related functions within a financial institution preferred
Experience working within or partnering with banks, credit unions, or other financial services organizations
Proven success developing, managing, and closing complex business opportunities with high value clients, organizations, or strategic partners
Demonstrated experience building relationships that drive member acquisition, retention, and growth
Strong strategic thinking, problem solving, and analytical capabilities
Exceptional communication, negotiation, presentation, and relationship management skills
Experience influencing and leading cross functional initiatives without direct authority
Ability to develop and maintain strong relationships with business leaders, community organizations, and industry partners
Experience managing pipelines, tracking performance metrics, and achieving measurable growth goals
Proficiency with customer relationship management systems, reporting platforms, and business productivity tools
Experience with financial institution core systems and reporting tools preferred
Strong understanding of financial services products, solutions, and market dynamics
Ability to work independently while collaborating effectively across multiple business lines
Experience supporting financial education initiatives, community outreach programs, and partnership development efforts preferred

Responsibilities

Identify, develop, and execute strategic growth opportunities aligned with organizational objectives and market trends
Build and maintain a strong pipeline of prospects across assigned industries, geographic regions, and product segments
Develop and strengthen relationships with employer groups, Select Employer Groups (SEGs), and centers of influence to promote LMCU's products, services, and value proposition
Evaluate market opportunities and recommend growth strategies that support organizational goals
Cultivate and strengthen relationships with key prospects, partners, referral sources, community leaders, and industry influencers
Represent LMCU as a subject matter expert and brand ambassador at community events, conferences, and industry forums
Serve as a proven community leader through active involvement in industry, civic, and community organizations
Build strategic partnerships that increase brand awareness, membership growth, and business development opportunities
Partner with regional leaders and business line partners to identify opportunities, share referrals, and support growth objectives
Collaborate closely with Retail Branches, Mortgage Sales, SBA, Commercial Lending, Small Business Lending, Premier Services, and Community Relations teams
Provide strategic insight and recommendations to leadership regarding market dynamics, member needs, competitive activity, and emerging opportunities
Lead cross functional initiatives and influence stakeholders to drive business outcomes and strategic priorities
Manage end to end business development activities, including prospecting, relationship development, solution design, proposal creation, and closing
Develop and deliver compelling presentations to executive leaders, business owners, and decision makers
Meet or exceed annual business development goals, revenue objectives, and strategic performance metrics
Identify opportunities to deepen relationships and expand product and service adoption
Track business development activities, pipeline performance, and outcomes using reporting and CRM tools
Monitor performance and provide regular updates on progress toward growth objectives and strategic priorities
Analyze market trends, competitive activity, and industry developments to identify opportunities and risks
Leverage data and analytics to support decision making and measure business impact
Adhere to and champion our core values of curious minds, collaborative hearts and continuous excellence