Sr Director, Operations Strategy

Novolex•,

1d•$200,000 - $280,000•Remote

About The Position

The Senior Director, Operations Strategy is a senior leadership role responsible for building and scaling business capabilities that translate Operations goals into strategies and sustainable execution plans. The role partners with functional leaders to define strategies, redesign critical ways of working, and ensure teams have the processes, tools, governance, and skills needed to achieve business outcomes. It leads cross-functional capability-building efforts from assessment and design through piloting, deployment, adoption, and continuous improvement. The position defines strategies and roadmaps, aligns enterprise priorities to initiatives and measurable outcomes, and facilitates executive decision-making. It designs and sustains business processes, establishes roles and governance, and develops tools, analytics, and decision-support capabilities in partnership with technical and functional teams. The Senior Director also leads capability development and adoption, builds internal expertise, mentors others, manages external partners, and tracks adoption, performance, realized value, and sustainment.

Requirements

Bachelor’s degree in business, operations, supply chain, engineering, analytics, information systems, or a related field.
10+ years of progressive experience in operations strategy, business transformation, process excellence, capability building, management consulting, or a related field, including leadership of complex cross-functional initiatives.
Experience in manufacturing, supply chain, packaging, or another complex operational environment.
Expertise in business-process design and improvement, including process mapping, future-state design, RACI development, pilot design, standard work, and playbook creation.
Experience defining business requirements and partnering with technical teams to implement analytics, reporting, workflow, or decision-support tools.
Strong change-leadership and stakeholder-management skills, including the ability to influence senior leaders and drive adoption across functions without relying solely on direct authority.
Excellent executive communication skills, including the ability to synthesize complex information into concise, compelling recommendations and leadership materials.
Strong analytical and financial acumen, with the ability to define value cases, success measures, and performance-management approaches.
Experience leading teams, developing talent, and managing external partners in a complex, multi-site organization.
Ability to operate effectively in ambiguity, balance strategy with hands-on execution, and manage multiple enterprise priorities.

Nice To Haves

Master’s degree.

Responsibilities

Assess business areas, operating models, performance gaps, and capability needs; develop strategies and roadmaps to achieve targeted goals.
Translate enterprise priorities into sequenced initiatives, milestones, resource requirements, and measurable outcomes with Operations and cross-functional leaders.
Develop executive-ready narratives, presentations, and communication materials.
Facilitate structured decision-making with senior leaders, clarifying strategic choices, tradeoffs, risks, dependencies, and expected business value.
Create governance and performance-management mechanisms to maintain accountability, monitor progress, and adjust course.
Design practical ways of working to improve effectiveness, consistency, scalability, and accountability across Operations.
Lead end-to-end process development, including current-state assessment, future-state design, piloting, refinement, deployment, and sustainment.
Define operating roles and decision rights using RACIs, governance forums, standard work, controls, escalation paths, and performance measures.
Develop playbooks, procedures, and training materials; coordinate training and change-management activities.
Partner with process owners to embed practices into daily operations and establish continuous-improvement routines.
Manage external partners and advisors, ensuring clear scope, high-quality deliverables, knowledge transfer, and value realization.
Ensure business processes have suitable tools, data, and analytics to support efficient, consistent work and appropriate visibility.
Translate business and process needs into functional requirements and priorities for reporting, analytics, workflow, and decision-support solutions.
Partner with Digital, IT, Data & Analytics, Finance, and functional teams to evaluate, develop, test, deploy, and improve enabling tools.
Establish standards for tool ownership, governance, documentation, user support, adoption, and value realization.
Sponsor the Analytics Community to share and scale best practices, reusable solutions, common standards, and analytical capability.
Build a capability-development roadmap connecting skills, processes, tools, data, and governance to Operations priorities.
Lead cross-functional teams and external partners through ambiguous, enterprise-level work while maintaining pace, alignment, and accountability.
Develop internal capability to reduce reliance on external support and create repeatable approaches scalable across businesses and functions.
Mentor team members and business partners in structured problem solving, process design, analytics, change leadership, and executive communication.
Define success measures and track adoption, process performance, realized value, and sustainment of implemented capabilities.