Director, Operations Strategy

Novolex•,

1d•$170,000 - $220,000•Remote

About The Position

The Director, Operations Strategy translates Operations priorities into practical strategies, roadmaps, and execution plans that deliver measurable business outcomes. The role partners with Operations and cross-functional leaders to assess performance opportunities, shape strategic choices, redesign critical ways of working, and establish the governance, processes, and capabilities needed for sustainable execution. The Director leads complex initiatives from assessment and design through pilot, deployment, adoption, and continuous improvement. The position defines Operations strategy, develops fact-based business cases and executive-ready recommendations, and facilitates structured decision-making with senior leaders. It leads cross-functional work to improve service, cost, capacity, productivity, resilience, and operational effectiveness; designs operating models and processes; and supports implementation and sustainment across businesses, functions, and sites.

Requirements

Bachelor's degree in business, operations, supply chain, engineering, finance, or a related field.
At least 8 years of progressive experience in operations strategy, business transformation, process excellence, management consulting, or a related field, including leadership of complex cross-functional initiatives.
Experience in manufacturing, supply chain, packaging, or another complex, multi-site operational environment.
Demonstrated ability to develop strategies, roadmaps, business cases, operating models, and implementation plans that produce measurable results.
Expertise in business-process design and improvement, including process mapping, future-state design, RACI development, pilot design, standard work, and playbook creation.
Strong program and change-leadership skills, including managing interdependent workstreams and driving adoption across functions.
Excellent executive communication and facilitation skills, including the ability to synthesize complex information into concise, compelling recommendations.
Strong analytical and financial acumen, including the ability to evaluate performance, define value cases, and establish practical success measures.
Experience leading teams, developing talent, and managing external partners.
Ability to operate effectively in ambiguity, balance strategy with execution, and manage multiple high-priority initiatives.

Nice To Haves

Master's degree.

Responsibilities

Assess operating models, business performance, and capability gaps, and develop strategies and roadmaps aligned with enterprise and Operations priorities.
Build fact-based business cases that clarify value, cost, risk, tradeoffs, and implementation requirements.
Develop executive-ready recommendations, presentations, and communication materials to align leaders and stakeholders.
Facilitate structured decision-making with senior leaders and establish accountability for strategic choices and outcomes.
Lead cross-functional initiatives to improve service, cost, capacity, productivity, resilience, and operational effectiveness.
Drive initiatives from current-state assessment and opportunity definition through future-state design, piloting, deployment, and sustainment.
Design practical operating models and ways of working that improve consistency, scalability, speed, and accountability across Operations.
Lead process assessment and redesign, including process mapping, future-state design, pilot planning, standard work, controls, and continuous-improvement routines.
Define roles, decision rights, governance forums, RACIs, escalation paths, and performance measures.
Develop playbooks, procedures, and implementation materials for repeatable execution across businesses, functions, and sites.
Partner with process owners and leaders to embed new practices into day-to-day operations and sustain improvements.