Sr. Director HR Operations

KeHE Distributors, LLC•Hialeah, FL

About The Position

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good. KeHE has an immediate opportunity for a strategic Human Resources leader to join our high-performing Human Resources team as a Senior Director, reporting to our VP of HR for Operations. This role serves as a trusted business partner in a fast-paced, high-growth, and dynamic environment by delivering both strategic HR leadership and hands-on support as needed. The Senior Director will build strong, trust-based relationships with operations leaders, proactively align people strategies to business goals, and drive positive change across the network. As with all positions at KeHE Distributors, we expect that all actions will be consistent with KeHE’s Mission, Vision, and Values.

Requirements

Seasoned HR leader with the ability to proactively contribute HR and business strategies that drive successful outcomes
Ability to flex leadership and communication style to effectively support local, regional, and national partners
Demonstrated judgment in resolving complex and emotional issues consistent with company policies, standards, applicable regulations, and company culture
Proven ability to manage multiple priorities and initiatives under tight time constraints
Strong verbal and written communication skills with the ability to tailor messaging to audience and circumstance
Proven ability to develop, nurture, and maintain trusted advisor relationships with senior leaders
Ability to work successfully under pressure while handling highly sensitive matters
Minimum 15 years of HR business partner experience, including at least 5 years at the Director level leading teams across multiple locations
Distribution, manufacturing, or related operational environment experience strongly preferred
Bachelor’s degree in Human Resources, Business, or a related field or equivalent experience
PHR/SPHR or other professional HR certification preferred
Experience working within a union environment, including collective bargaining, grievance management, and arbitrations, or demonstrated ability to quickly learn and support union-related practices and associate engagement initiatives
Ability to travel to field locations up to 65% of working time to support local HR teams, establish a strong presence, and develop a deep understanding of unique locations and business environments
Occasional travel outside the region may be required for national meetings or events

Responsibilities

Lead and develop a team of HR professionals to care for employees, protect our culture, and proactively partner with the business to drive strategy and foster growth
Serve as a trusted HR advisor to senior business leaders, proactively anticipating business needs and aligning people strategies to support business goals
Balance driving strategic site and network initiatives while rolling up sleeves to provide tactical HR support as business needs require
Learn the business deeply and adapt people strategies to meet the unique needs of each Distribution Center based on location-specific goals, challenges, and labor market conditions
Partner with operations leadership at local, regional, and national levels to continuously improve employee experience and engagement
Champion change management initiatives in support of continuous improvement, building compelling business cases to influence stakeholders and drive sustainable results
Provide oversight and escalation for day-to-day HR operations, ensuring barriers are removed and business needs are met
Lead complex and sensitive employee relations matters with a high degree of confidentiality and sound judgment
Build strong partnerships across HR functions including Talent Acquisition, Talent Development, Compensation & Benefits, and Compliance
Advise and influence decisions on complex people, process, and culture challenges, offering courageous and balanced people perspectives
Contribute to a unified and collaborative HR leadership team
Provide oversight of regional HR budget, including headcount and operating expenses
Perform other duties and projects as assigned