Director, HR Operations

Avid Bioservices

3d•Onsite

About The Position

Avid Bioservices is a leading clinical and commercial biologics CDMO focused on creating innovative solutions to meet the needs of our clients and improve patient outcomes. The Director, HR Operations is responsible for leading the day‑to‑day execution, operational excellence, and compliance infrastructure of the People function. Reporting to the Chief People Officer, this role ensures that HR services, systems, and processes are accurate, compliant, scalable, and consistently delivered, enabling the Chief People Officer to focus on strategy, culture, leadership, and enterprise‑level talent priorities. This is a senior operational leadership role that translates People strategy into repeatable, auditable, and employee‑ready execution across the full employee lifecycle. The Director will own operational delivery, controls, systems, and compliance, ensure policies, programs, and decisions are executed correctly and consistently, translate strategy into process, infrastructure, and service delivery and serve as the operational backbone of the People function.

Requirements

8–12+ years of progressive HR Operations or People Operations experience
Demonstrated leadership of HR operations in a growth environment
Strong working knowledge of employment law compliance, payroll, benefits administration, and HR systems
Proven ability to build scalable, auditable HR processes
Exceptional judgment, attention to detail, and discretion
You have a "bring it on!" team player approach and an unshakable positive attitude, always ready to tackle anything that comes your way.
Your written and verbal skills are out of this world, and you communicate with clarity and confidence.
You have exceptional multitasking skills and an unparalleled attention to detail that ensure the smooth running of everything.
You are a master at building relationships, capable of establishing connections with anyone, be it team members, clients, vendors, or suppliers.

Nice To Haves

Experience in regulated, manufacturing, biotech, life sciences, or public‑company environments
Experience partnering closely with Finance and Legal Leadership
HRIS implementation or major system transformation experience
Prior experience supporting high‑growth or transformation initiatives

Responsibilities

Lead end‑to‑end HR operational execution across onboarding, employee changes, leave administration, offboarding, and employee data management
Establish and maintain clear HR operating procedures, SOPs, and service standards
Ensure a consistent, high‑quality employee and manager experience across all locations and employee populations
Act as the escalation point for complex operational or process issues
Ensure compliance with all applicable federal, state, and local employment regulations, with strong expertise in California and multi‑state employment requirements
Partner closely with Legal to operationalize regulatory changes and reduce People‑related risk
Own HR compliance readiness for audits, reviews, and internal controls (including public‑company or regulated‑industry expectations, where applicable)
Proactively identify operational, compliance, or data integrity risks and implement mitigation plans
Own HRIS and connected platforms (e.g., payroll, benefits, timekeeping), ensuring accuracy, security, and scalability
Partner with IT, Finance, and external vendors on system enhancements, integrations, and automation initiatives
Ensure data governance standards are maintained across all People systems
Deliver accurate people data, dashboards, and operational metrics to support executive decision‑making
Oversee payroll processing, validation, and issue resolution in partnership with Finance
Ensure benefits and leave programs are administered accurately and in compliance with applicable regulations
Manage operational aspects of annual cycles (open enrollment, audits, renewals)
Support the CPO and Total Rewards leadership with operational execution of compensation and benefits programs
Lead and develop the HR Operations, HRIS, and Payroll/Benefits teams
Establish clear roles, accountability, performance metrics, and development plans
Build a service‑oriented, detail‑driven, and solutions‑focused operations team
Promote continuous improvement, automation, and process discipline