Director, HR Operations

EmersonElyria, OH
Hybrid

About The Position

The Director of HR Operations is a senior HR leader responsible for leading and developing HR Business Partners (HRBPs) supporting multiple U.S. based Manufacturing and Distribution centers. This role ensures consistent, compliant, and effective delivery of HR programs and practices aligned to operational priorities, workforce strategy, and business outcomes. The Director partners closely with President Americas, site leaders and HR Business Partners to drive labor strategy, employee relations excellence, workforce planning, talent management, and continuous improvement across a geographically dispersed, frontline heavy workforce.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field or commensurate experience.
  • 10+ years of progressive HR experience, including leadership of HR teams.
  • Strong background in employee relations, labor law compliance, and multi‑site HR operations.
  • Proven ability to influence senior leaders and operate effectively in fast‑paced, operationally driven environments.
  • Willingness to travel regularly to manufacturing and distribution sites.

Nice To Haves

  • Master’s degree or MBA preferred.
  • SHRM-SCP, SPHR, or equivalent senior HR certification preferred.
  • Experience in unionized environments is preferred.
  • Demonstrated success leading change initiatives and HR operational transformations preferred.

Responsibilities

  • Lead, coach, and develop a team of HR Business Partners supporting manufacturing and distribution operations across multiple U.S. locations.
  • Serve as a strategic partner to President Americas and site leaders, providing guidance on organizational effectiveness, workforce planning, and people‑related business risks.
  • Drive sharing of best practices, standardization and continuous improvement of HR operational practices across sites while remaining responsive to local needs.
  • While supporting both union and non-union environments, provide oversight and support for complex employee relations issues including investigations, corrective actions, and conflict resolution. Understand and mitigate corporate risk associated with relevant employment laws/policies.
  • Ensure consistent execution of Professional Tools and/or Emerson’s core HR processes including performance management, succession planning, compensation programs, and talent reviews.
  • Monitor key HR metrics (turnover, engagement, absenteeism, safety‑related trends, workforce stability) and provide actionable insights to leadership.
  • Lead the execution of Emerson’s Your Voice Counts (YVC) Survey for all Professional Tools U.S. Operations Manufacturing and Distribution Centers. Work with sites on actions plans and execution of those plans.
  • Ensure compliance with federal, state, and local labor laws and regulations, including FLSA, OSHA, FMLA, ADA, EEOC, and applicable state requirements.
  • Lead audits and policy updates to mitigate organizational risk.
  • Support leadership capability building through coaching, training, and targeted development initiatives including driving the DDI training program.
  • Other duties as assigned.

Benefits

  • variety of medical insurance plans
  • dental and vision coverage
  • Employee Assistance Program
  • 401(k)
  • tuition reimbursement
  • employee resource groups
  • recognition
  • flexible time off plans
  • paid parental leave (maternal and paternal)
  • vacation and holiday leave
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