Sr. Customer Relationship Executive II (6899)

MetroStar•Washington, DC
•$150,000 - $200,000

About The Position

As a Sr. Customer Relationship Executive II (CRE) at MetroStar, you will identify, cultivate, and advance customer relationships that generate new business. You will identify leads, qualify opportunities, and close deals with new and existing MetroStar Intelligence Community clients. The role is client-facing and focuses on lead generation and opportunity qualification through the development of mature customer relationships. The position requires drive to meet new people, understand their environments, and listen actively while asking probing, relevant questions that help shape opportunities. You will work with capture resources and MetroStar leaders, staff, customers, partners, and vendors to develop strategies, pursue business, and build strategic relationships. The salary range is $150,000–$200,000 (base plus bonus). The role may also be eligible for performance-based bonuses and other additional incentives. The position is eligible for company-paid training and/or certifications and referral bonuses, subject to applicable terms and policies. Applications are accepted on a rolling basis until the position is filled. All full-time employees are eligible to participate in MetroStar’s benefits programs, including health, dental, and vision insurance; a 401(k) retirement plan with company match; paid time off and holidays; parental leave and dependent care; flexible work arrangements; professional development opportunities; and employee assistance and wellness programs.

Requirements

  • Active TS//SCI clearance with CI polygraph.
  • At least 8 years of business development experience, including identifying, qualifying, pursuing, and closing federal opportunities.
  • Bachelor’s degree in Business, Marketing, Computer Science, Systems Engineering, or a related field.
  • Demonstrated success navigating federal acquisition processes and building customer relationships that support opportunity development and business wins.
  • Strong interpersonal and active listening skills, including the ability to ask relevant, probing questions and translate customer needs into qualified opportunities.
  • Excellent written and verbal communication, presentation, organization, and planning skills; ability to engage customers, partners, and leaders at all levels.
  • Business development experience supporting Intelligence Community customers and established relationships across the IC customer and partner ecosystem.
  • Ability to manage multiple priorities in a fast-paced, high-growth environment, take ownership of action items, and follow through with integrity and sound judgment.

Responsibilities

  • Identify, cultivate, and advance customer relationships that generate new business.
  • Identify leads, qualify opportunities, and close deals with new and existing Intelligence Community clients.
  • Generate leads and qualify opportunities through the development of mature customer relationships.
  • Analyze competitive and industry trends to identify new vehicles, opportunity pipeline, and partnerships.
  • Work with capture resources to develop the overall win strategy and conduct associated opportunity marketing.
  • Develop, organize, and execute client call plans; assess win probability; and work with clients to shape acquisition strategies to pursue and win business.
  • Represent MetroStar within industry associations and groups to increase brand awareness and develop strategic relationships with new partners and vendors.
  • Interact routinely with MetroStar Sector, Division, and Operations management, staff, and customers at all levels.
  • Own, prioritize, and follow through on action items.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Parental leave and dependent care
  • Flexible work arrangements
  • Professional development opportunities
  • Employee assistance and wellness programs
  • Company-paid training and/or certifications
  • Referral bonuses
  • Performance-based bonuses and additional incentives may be available, subject to applicable terms and policies.
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