Strategic Relationship Executive

MillerKnoll • Dallas, TX

1d

About The Position

The Strategic Relationship Executive builds preference for and specification of MillerKnoll products by developing working relationships with key influencers in real estate, project management, design firms, and related communities. The role develops and executes business plans that increase product consideration, specifications, and sales. It serves as the primary MillerKnoll contact for these communities, builds the company’s credibility and visibility among design professionals, and helps ensure internal teams provide appropriate support. The position also measures performance against plans, supports pilot programs, maintains Salesforce information for monthly sales forecasts, and participates in client visits as needed.

Requirements

• At least 3 years of interior design or equivalent experience, combined with at least 2 years of direct selling experience.
• Demonstrated willingness to learn selling skills, including account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation, and closing contracts, and ability to develop and cultivate business opportunities.
• Proven ability to network and build relationships with key A&D, real estate, project management, and design influencers.
• Strong organizational and problem-solving skills, with the ability to collaborate and negotiate.
• Innovative, self-starting approach, with the confidence and ability to represent MillerKnoll professionally and ethically and earn the confidence of diverse, highly critical customers.
• Ability to work in a fast-paced, changing environment and at all levels of the organization.
• Proven success building long-term customer and partner relationships and establishing relationships with senior decision-makers.
• Thorough knowledge of MillerKnoll products, services, and culture, and ability to distinguish them from competitors.
• Ability to travel and perform other job duties as needed.

Nice To Haves

• Bachelor’s degree in Marketing, Business Administration, or a related field is preferred.

Responsibilities

• Develop and execute business plans for key influencer communities, including architects, designers, project managers, and developers, to increase preference, specifications, and closed sales.
• Educate influencer communities about MillerKnoll products and how they address customer business needs and requirements; encourage consideration, specification, and purchase.
• Serve as the key point of contact in the market for these communities and develop and nurture relationships.
• Build MillerKnoll’s credibility, visibility, and appeal among design professionals.
• Influence firms’ product-selection criteria and respond to technical questions about product application.
• Build relationships across MillerKnoll internal teams so groups such as Marketing and Customer Care can support the design community effectively.
• Create a process to measure performance against the business plan and direct implementation of pilot programs supporting A&D.
• Maintain Salesforce CRM information so sales leadership can communicate monthly forecasts of expected sales volume by account and product line.
• Participate in client visits as needed to enhance the customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level