Sr. CRM Solution Sales Executive - CPQ - SLED

ServiceNow•Chicago, IL

10h•$125,450 - $207,000

About The Position

The Solution Sales Manager supports the strategy and solution win for specialty solution areas, with responsibilities and activities varying by solution area and engagement model. The role helps drive ServiceNow product success by contributing to territory strategy, account planning, customer value discussions, and sales-team capability. It partners with account teams, customers, and partners to shape digital transformation strategies and supports specialty solution opportunities throughout the sales cycle. The role requires 30–50% travel.

Requirements

Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving.
At least 7 years of knowledge regarding return on investment for specialty solution areas, sufficient to lead solution wins.
Experience as an account executive or in an alternative sales or customer service role.
Understanding of business sales processes.
Ability to travel 30–50%.

Responsibilities

Support territory strategy and planning to improve vertical alignment, account use-case targeting, and execution.
Provide input to account executives during account planning based on territory strategy and recommendations.
Ensure recommendations for territory strategy and account planning align with Now Value principles.
Help customers envision the value of digital transformation and develop strategy in partnership with the account team, customers, and partners.
Coordinate with solution consultants and specialist solution consultants on the Capability Roadmap to gather feedback and agreement, based on the engagement model.
Coach account executives, account development representatives, and ACE team members on foundational specialty solution knowledge to identify opportunities and help manage the sales cycle.
Adjust time allocation across responsibilities to meet territory and account-team needs and celebrate successes.