Sr. Contract Performance Manager
About The Position
The Sr. Contract Performance Manager is the single point of contact responsible for the technical and operational success of customers’ power generation assets and for contract financial performance. The role connects outage planning and execution, technical leadership, contract management, commercial strategy, and customer satisfaction, with a focus on safe, predictable, and reliable asset operation. The manager owns the Contractual Service Agreement (CSA), leads the lifecycle of outages, parts, and repairs, and serves as a technical advisor and customer liaison. The role also drives continuous improvement and has commercial accountability for invoicing, cash collection, and profitable contract growth. This is a remote position.
Requirements
- Bachelor’s degree from an accredited university; alternatively, an associate’s degree or a high school diploma/GED together with 7 years of experience in the power generation industry.
- At least 5 years of technical field experience with heavy-duty gas turbines and/or steam power.
Nice To Haves
- Passion for customer service.
- Demonstrated project management skills.
- Curiosity about how things work and a desire to improve them.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to lead and collaborate cross-functionally to deliver outcomes.
- Experience working with customers and power plant leadership teams.
- Master’s degree from an accredited university or college.
Responsibilities
- Lead the full lifecycle of outages, parts, and repairs, including planning, scheduling, and proactive risk mitigation.
- Own the Contractual Service Agreement and lead site activities, prioritizing safe, high-quality, on-time maintenance and reliable asset performance.
- Advise customer site teams on technical and operational challenges, translating them into actionable solutions.
- Connect customers with GE Vernova Gas Services functions and resources to support responsiveness, issue resolution, and customer satisfaction.
- Identify waste and inefficiencies and champion continuous improvement projects that improve efficiency, customer satisfaction, and profitability.
- Own contract financial performance, including invoicing, cash collection, and long-term profitable growth.
Benefits
- Medical, dental, vision, and prescription drug coverage.
- Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
- Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services.
- GE Vernova Retirement Savings Plan, including a tax-advantaged 401(k) savings opportunity with company matching and company retirement contributions.
- Access to Fidelity resources and financial planning consultants.
- Tuition assistance.
- Adoption assistance.
- Paid parental leave.
- Disability benefits.
- Life insurance.
- 12 paid holidays.
- Permissive time off.
- Discretionary annual bonus eligibility.
- Relocation assistance.
- Professional development and competitive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
