About The Position

This position implements Provider and Associate Well-Being programs and initiatives at an assigned care site or business unit, supporting the system well-being strategy established by the Senior Medical Director, Provider and Associate Well-Being. The role leads local work groups and projects, partners with clinical and administrative teams to assess well-being, implements strategies to mitigate local drivers of distress, and monitors progress toward well-being targets through program and outcome metrics. The position works in a highly matrixed environment and reports directly to the Senior Medical Director, Provider and Associate Well-Being or Advisor, Provider and Associate Well-Being. It also has a reporting relationship to local care site or business unit leadership and maintains a presence at the assigned site to facilitate engagement and trust. The role requires financial stewardship, effective communication and collaboration across departments, and developing expertise in well-being, burnout, and compassion fatigue, including published best practices and national standards for supporting the healthcare workforce.

Requirements

  • Bachelor's degree.
  • The ideal candidate has a background in clinical care delivery, such as RN, PT/OT/ST, or pharmacy.
  • The ideal candidate has experience leading initiatives or research in well-being, burnout, or compassion fatigue.

Nice To Haves

  • An advanced degree, such as a master's, in clinical expertise, business administration, health care administration, quality improvement, or process improvement.
  • A background in clinical care delivery, such as RN, PT/OT/ST, or pharmacy.
  • Experience leading initiatives or research in well-being, burnout, or compassion fatigue.

Responsibilities

  • Lead local efforts at a dedicated care site or business unit to implement the system strategic plan and roadmap for associate and provider well-being.
  • Provide leadership and oversight for well-being program development and implementation at the assigned care site.
  • Consult with departments to assess processes, programming, and workflows that may affect well-being, and recommend evidence-based tactics to alleviate work-related stressors.
  • Track program data and outcome metrics for the assigned care site and share data and successes locally and with system well-being leadership.
  • Escalate frontline feedback to the system well-being team to inform strategic planning and program development.
  • Partner with internal stakeholders across the assigned care site or business unit, including nursing, medical affairs, HR, mission/ministry, diversity and inclusion, and OhioHealth learning.
  • Work with local leaders to identify and mitigate drivers of distress.
  • Demonstrate financial stewardship.
  • Develop expertise in well-being, burnout, and compassion fatigue, particularly published best practices and national standards for supporting the healthcare workforce.
  • Cultivate effective communication to support working relationships and work effectively with teams and departments across the organization.
  • Maintain focus on safety, quality, and efficiency while performing job duties.
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