Sr Consultant - Cisco Collab

Black Box•United States,

About The Position

The Sr Consultant - Cisco Collab installs, configures, and troubleshoots Cisco Unified Communications products and related collaboration and networking solutions. The role includes configuring voice gateways, LAN switches, networking components, quality-of-service policies, and SIP border solutions. It also requires applying security and privacy controls to voice systems in accordance with current standards and troubleshooting integrated technology issues while maintaining an accurate issues list.

Requirements

  • Strong understanding of security and privacy controls for voice systems, with the ability to design and configure systems according to current standards.

Responsibilities

  • Install, configure, and troubleshoot Cisco Unified Communications Manager, Unity, Unity Connection, Presence, Contact Center Express, Cisco Webex, and Cisco Webex Contact Center.
  • Install and configure voice gateways as part of collaboration solutions.
  • Install and configure LAN switches and networking components.
  • Establish quality-of-service (QoS) policies.
  • Install and configure SIP border solutions, including CUBE and other session border controllers (SBCs).
  • Design and configure voice systems in accordance with current security and privacy standards.
  • Troubleshoot integrated technology issues and maintain an accurate issues list.
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