Cisco Voice Architect

Global World Technology•Fairfax, VA

13d•$120,000 - $145,000•Onsite

About The Position

Global World Technology (GWT) is hiring a full-time Cisco Voice Architect in Fairfax, Virginia. The role designs, implements, and supports enterprise voice, unified communications, and cloud-based solutions. The architect works with engineering teams and stakeholders to troubleshoot and improve Cisco communications environments, maintain technical documentation, and recommend infrastructure enhancements. The position is onsite and requires the ability to pass a background check. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. Pay is $120,000–$145,000 per year, based on experience, qualifications, and technical abilities. Full-time benefits include medical, dental, vision, and supplemental insurance coverages.

Requirements

At least 7 years of relevant experience in Cisco voice, unified communications, or enterprise communications engineering.
Hands-on experience with Cisco Webex Contact Center and Webex Calling.
Experience configuring and troubleshooting Cisco Unified Border Element (CUBE).
Experience with VoIP, enterprise networking, and voice infrastructure.
Strong knowledge of Cisco call routing and cloud-based communications solutions.
Strong analytical, troubleshooting, and problem-solving skills.
Effective communication and technical documentation skills.
Ability to work onsite in Fairfax, Virginia.
Ability to pass a background check.

Nice To Haves

Cisco Certified Internetwork Expert (CCIE) – Enterprise Infrastructure certification.
Experience executing enterprise-scale Cisco communications solutions.
Experience managing cloud communications integrations and migrations.

Responsibilities

Design, configure, and implement Cisco enterprise voice and unified communications solutions.
Troubleshoot Cisco Webex Contact Center and Webex Calling environments, resolving complex voice, network, and connectivity issues.
Maintain Cisco Unified Border Element (CUBE) solutions and call routing.
Support Cisco cloud communications platforms and related integrations.
Evaluate existing infrastructure and recommend improvements to performance, reliability, and scalability.
Collaborate with engineering teams and stakeholders on system improvements and technical implementations.
Maintain accurate configurations, technical documents, and architectural designs.