Sr. Compliance Coordinator - State National (Workers' Compensation)

Markel•Bedford, TX

About The Position

The Senior Compliance Coordinator is responsible for advanced level administrative and accounting functions within the legal/compliance department. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

Requirements

High School Diploma or equivalent required
3 to 5 years of experience in a professional office environment
3 to 5 years of cost-allocation experience required
3 to 5 years of insurance company or agency experience required
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Ability to work independently and meet deadlines without direct supervision
Excellent customer service skills
Intermediate knowledge of Microsoft Outlook, Excel and Word
Advanced skill in Everest database
Excellent oral and written communication skills
Excellent organizational skills
Excellent attention to detail
Strong research skills
Willingness and ability to persist on complex projects
Knowledge of Property and Casualty lines of business and types of products written in those lines required
Intermediate knowledge of account reconciliation and accounts receivable processes required
Familiarity with cost allocation methodologies required
Knowledge of DOI Consumer Complaint handling required
Administrative knowledge of Federal Motor Carriers Safety Administration user interface, as well as various state-specific Motor Carrier sites, required

Responsibilities

Responsible for advanced insurance compliance administrative activities
Review, allocate and pay complex invoices from third party vendors
Reconcile, allocate and pay complex invoices for fees from various DOIs
Maintain effective relationships with DOIs, Bureaus and Program Managers
Maintain effective relationships with Company’s vendors as assigned
Responsible for the daily processing of DOI consumer complaints
Take incoming calls that reception staff and lower-level Compliance staff are unable to handle, guiding the caller to the appropriate Program Manager or other resource
Provide supportive guidance and assistance to lower-level Compliance staff and to others within the Company
Maintain thorough knowledge of products and markets being served by SNC’s Program Managers
Provide advanced administrative support to management as needed