Sr. Clinical Specialist - Grand Rapid, MI

Abbott • Grand Rapids, MI

1d • $78,000 - $156,000 • Remote

About The Position

Abbott is hiring a Sr. Clinical Specialist for its Cardiac Rhythm Management (CRM) division. This is a field-based role associated with Grand Rapids, Michigan; the listing also identifies the location as remote. The CRM division develops technologies for treating heart arrhythmias and irregular heartbeats.

Under general direction, the CRM Product Support Specialist provides engineering, sales, educational, clinical, and technical support. The specialist responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM products, and provides regional case coverage. The role serves as a senior clinical interface between the medical community and the business, builds customer relationships, and shares product expertise.

The specialist develops and facilitates training for healthcare professionals, supports sales and clinical activities, troubleshoots product issues, and mentors less experienced Clinical Specialists. The role also involves continued development of engineering, sales, and technical skills in support of the Arrhythmia Management strategy. Travel is 50% of the time. The position requires prolonged standing and walking and driving a personal or company vehicle.

Requirements

• Bachelor’s degree in Biomedical Engineering or a related field, or equivalent healthcare experience.
• At least 4 years of related experience or completion of a program certification from an accredited cardiac training program.
• Certifications in CRM products.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization laboratory and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills; ability to meet deadlines.
• Detail-oriented and able to work independently.
• Ability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve goals.
• Ability to manage multiple assignments simultaneously and efficiently.
• Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring presentation materials.

Responsibilities

• Serve as a senior clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share CRM product expertise.
• Provide engineering, sales, educational, clinical, and technical support in response to field inquiries, including regional case coverage.
• Maintain thorough knowledge of CRM products, related technical information, trends, and industry participants.
• Develop, lead, and facilitate training and other educational programs on CRM products for healthcare professionals.
• Provide back-up support to the Cardiac Rhythm Team, including sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses, and sales representatives.
• Mentor and provide leadership to less experienced Clinical Specialists.
• Continuously develop engineering, sales, and technical skills in alignment with the Arrhythmia Management strategy.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior