Sr. Clinical Specialist, Cardiac Rhythm Management - Eastern North Carolina

Abbott • Greenville, NC

1d • Remote

About The Position

This field-based position serves Eastern North Carolina in Abbott’s Cardiac Rhythm Management (CRM) division. Under general direction, the CRM Product Support Specialist provides engineering, sales, educational, clinical, and technical support, responding to inquiries about CRM products from physicians, healthcare professionals, patients, and field sales staff. The role acts as a senior clinical interface between the medical community and the business and provides regional case coverage. It also supports the Cardiac Rhythm Team through sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training. The specialist mentors less experienced Clinical Specialists and continues to develop engineering, sales, and technical skills related to Abbott’s Arrhythmia Management strategy.

The position is based remotely in the United States, with the role serving Eastern North Carolina, and requires travel 25% of the time. The stated significant work activities include prolonged sitting and standing, each for more than two consecutive hours in an eight-hour day, and driving a personal or company vehicle or powered material-handling equipment.

Requirements

• Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
• At least 3 years of related experience or program certification from an accredited cardiac training program.
• Certifications in CRM products.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization laboratory and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills.
• Ability to work independently, manage multiple assignments, collaborate effectively, and meet deadlines.
• Extensive personal-computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs used to develop presentation materials.

Responsibilities

• Serve as a senior clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Provide engineering, sales, educational, clinical, and technical support in response to field inquiries, including regional case coverage.
• Maintain command of CRM products, related product and technical knowledge, trends, and industry players.
• Develop, lead, and facilitate training sessions and other CRM product programs for healthcare professionals.
• Provide backup support to the Cardiac Rhythm Team, including sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses, and sales representatives.
• Mentor and provide leadership for less experienced Clinical Specialists.
• Continuously develop engineering, sales, and technical skills related to the Arrhythmia Management strategy.
• Interpret and solve complex clinical problems using engineering skills.
• Collaborate with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Manage multiple assignments and meet deadlines effectively.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior