Sr. Claims Analyst - Cyber Claims

Allied World Assurance Company•Farmington, NM

About The Position

The Sr. Claims Analyst investigates, evaluates, and resolves claims made against the Company’s cyber liability insurance policies, while providing superior service to internal and external customers. The role collaborates on projects with underwriting, finance and accounting, actuarial, operations, and technology teams. The analyst manages a vigorous load of cyber liability claims, analyzes coverage, drafts coverage positions, manages litigation, establishes reserves, and reports claim developments and trends to claims and underwriting management. The role also represents the Company in claim resolutions and legal proceedings, including mediations. For cyber incidents, the analyst verifies coverage and coordinates breach consultants, forensic vendors, and public relations vendors as needed. The position may involve meeting with existing or prospective clients and brokers, attending industry conferences or meetings, and some travel. It requires the ability to read, comprehend, analyze, and produce written materials quickly and accurately, and to use a computer for long periods. The salary range was not provided.

Requirements

  • At least 5 years of experience handling cyber liability insurance claims or related legal experience.
  • A four-year college degree is required.
  • Substantial knowledge of underlying professional liability claims, cyber/technology claims, and coverage issues may substitute for direct cyber liability claims experience.
  • Excellent negotiation, analytical, and communication skills, including technical writing experience.
  • Proficiency with Microsoft Office products, internet research, and typing.
  • Ability to analyze coverage accurately and promptly, instruct and collaborate with counsel regarding litigation strategy and claim resolution, resolve claims, and act within the scope of delegated authority.
  • Ability to quickly and accurately read, comprehend, analyze, and produce written materials, and use a computer for long periods.

Nice To Haves

  • A law degree is preferred.

Responsibilities

  • Efficiently manage a vigorous load of cyber liability claims.
  • Analyze coverage promptly, draft accurate and timely coverage positions, and manage litigation through interaction with insureds, brokers, defense counsel, and other parties.
  • Establish timely and appropriate reserves and regularly report claim developments and trends to claims and underwriting management.
  • Represent the Company in resolving claims and participate in legal proceedings, including mediations.
  • Manage responses to cyber incidents by verifying coverage and assigning breach consultants, forensic vendors, and public relations vendors as necessary.
  • Collaborate with underwriting, finance and accounting, actuarial, operations, and technology teams on requested projects.
  • Prepare claim summaries and other reports for management as necessary.
  • Meet with existing or prospective clients and brokers and attend relevant industry conferences or meetings.

Benefits

  • Health insurance
  • Dental insurance
  • Disability insurance
  • Company-matched 401(k) plan
  • Group term life insurance
  • Structured coaching program
  • Learning and development tools and resources
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