Sr Channel Account Manager, Managed Service Providers (Remote US)

Digi International•,

17d•$184,000 - $287,000•Remote

About The Position

Digi International is looking for a Sr. Manager of Channel Sales, Managed Services, to lead the development and growth of our MSP and service provider channel. The role will be a key member of the channel sales organization responsible for building and scaling strategic MSP partnerships, driving net-new recurring revenue, developing pipeline, and establishing a repeatable channel sales motion. This role will work closely with Sales Engineering, Product, Marketing, and Finance to develop and execute partner strategies, support partner enablement, and build long-term, revenue-producing relationships across the U.S. MSP and service provider ecosystem.

Requirements

10+ years of channel or direct selling experience in B2B technology, with a strong background in major account management and enterprise sales
Demonstrated track record of hunting and closing large, complex MSP or service provider partnerships and relationships inside the US MSP and service provider ecosystem
Proven ability to sell managed connectivity, SD-WAN, WAN management, IoT, or adjacent networking solutions through an MSP channel
Strong executive presence — comfortable pitching VP/C-level at enterprise MSPs and navigating lengthy, multi-stakeholder procurement cycles
Self-starter mentality — this is a blank-canvas role; you must be comfortable building structure, not inheriting it
Proficiency with CRM tools and strong forecasting discipline
Must reside in the Continental US to be considered
Must have valid work authorization in the United States at the time of application

Responsibilities

Own, build, enable, and scale a growing book of MSP and service provider partnerships
Recruit and sign net-new MSP partners
Generate net-new recurring revenue by moving partners from signed agreements to active, revenue-producing engagements
Work from a curated MSP target list to prioritize, sequence, and penetrate the right accounts
Engage executive sponsors, procurement, and technical leads simultaneously at MSP accounts
Collaborate cross-functionally with Sales Engineering, Product, Marketing, and Finance to deliver compelling proposals and world-class partner enablement
Maintain a clean, current pipeline in the Digi CRM; deliver weekly forecasts and participate in QBR checkpoints with leadership
Document what works. Build playbooks, onboarding frameworks, and enablement content that scale beyond you — laying the foundation for a channel business that grows.