Channel Account Manager

Xylem•Little Rock, AR
•$100,000 - $120,000•Hybrid

About The Position

Xylem is hiring a Channel Account Manager! In this role, the Channel Account Manager drives the growth of Xylem Flygt Products through channel partners (distributors) within their assigned market vertical and region (South Central USA – TX, LA, OK, AR, KS & MO). This role collaborates closely with Sales Management and channel partners to take share through the increased sales of Flygt products and digital solutions, while maintaining a comprehensive understanding of municipal and industrial markets across the territory. Success in this role requires a relentless focus on results, strong commercial leadership, and the ability to challenge partners and internal teams to deliver value to our customers and stakeholders.

Requirements

  • Bachelor’s degree required
  • At least 5 years of field sales experience
  • Proven channel management experience: wastewater/pump industry background preferred
  • Strong communication and organizational skills with solid computer proficiency
  • Expertise in consultative and value-based selling
  • Ability to manage sales funnels effectively using CRM tools
  • Demonstrated leadership capabilities
  • Excellent interpersonal and presentation skills
  • Outstanding oral and written communication skills

Nice To Haves

  • Basic computer, fast-track market developer, managerial, interpersonal, broad knowledge of vertical market (Transport) industry, trade associations, codes/standards, presentation skills, and excellent technical capabilities.
  • Knowledge of Salesforce.com

Responsibilities

  • Build and maintain strategic partnerships with channel partners and drive accountability for executing on growth plans
  • Develop and maintain strong relationships with channel partners to drive solution-based sales and customer satisfaction.
  • Collaborate with partners to identify key opportunities that support revenue growth.
  • Coordinate with product line managers and marketing teams to deliver product training and communicate complementary service offerings.
  • Lead quarterly business reviews with data-driven insights, corrective actions and measurable improvement expectations
  • Resolve partner-related issues and sales conflicts promptly, ensuring compliance with Xylem policies.
  • Conduct regular business reviews and recommend strategies for improvement.
  • Create partner-specific sales and marketing plans to expand market share.
  • Utilize CRM tools to manage daily activities, maintain accurate sales records, and support reporting for revenue objectives, including scorecards and KPIs.
  • Work with channel partner leadership to develop joint business plans aligned with shared goals.
  • Assist marketing in identifying new markets and product opportunities.
  • Train channel partners on selection tools to ensure accurate product recommendations for applications.
  • Monitor and report competitor activities within assigned territories.
  • Participate in prospecting calls with channel partners targeting end customers, EPC firms, and engineering accounts.
  • Attend trade shows and industry events to stay informed on product trends and market developments.
  • Motivate and influence non-direct reports to execute strategic initiatives effectively.

Benefits

  • Medical
  • Dental
  • Vision plans
  • 401(k) with company contribution
  • paid time off
  • paid parental leave
  • tuition reimbursement
  • paid Volunteer Program, Xylem Watermark
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