Sr. Business Systems Analyst, CPQ

Elastic

1d • $94,300 - $179,200

About The Position

Elastic is seeking a Senior Business Systems Analyst focused on Configure, Price, Quote (CPQ) functionality to bridge business and IT development teams. The role gathers and documents requirements, analyzes CPQ workflows, translates business needs into technical specifications, and supports validation and testing. It is based in North America.

Requirements

• Bachelor's degree in Business Administration, Computer Science, or a related field.
• Relevant CPQ certification.
• At least 5 years of business systems analysis experience.
• At least 3 years of experience with CPQ tools and functionalities.
• At least 2 years of experience with the Salesforce platform.
• Demonstrated experience gathering and documenting requirements.
• Proficiency in CPQ software and solid knowledge of Salesforce CPQ functionality.
• Experience with business process modeling tools.
• Knowledge of user acceptance testing methodologies.
• Knowledge of project management tools for stakeholder coordination.
• Experience documenting workflows for software systems.
• Proficiency in data analysis and visualization tools.
• Knowledge of Agile and Scrum methodologies.
• Ability to use collaboration tools for effective communication.
• Successfully led multiple CPQ implementation projects.
• Improved CPQ workflow efficiency by over 20% through process analysis.
• Successfully collaborated with cross-functional teams to achieve project objectives.
• Identified and resolved critical system defects, enhancing overall system performance.
• Developed comprehensive technical documentation for CPQ functionalities adopted by the organization.

Responsibilities

• Gather and document stakeholder business requirements to inform development.
• Analyze existing CPQ workflows and identify opportunities for improvement.
• Translate requirements into technical specifications and facilitate sessions to validate alignment with business goals.
• Facilitate communication between business and IT development teams.
• Organize and lead stakeholder meetings to gather input on CPQ functionality and consolidate feedback into actionable insights.
• Build relationships with key stakeholders and coordinate with cross-functional teams to align project goals.
• Identify and document system defects or issues and collaborate with IT teams to validate solutions after testing.
• Perform user acceptance testing with stakeholders to ensure solutions meet business requirements.

Benefits

• Company-matched 401(k), with dollar-for-dollar matching up to 6% of eligible earnings.
• Health coverage for employees and their families in many locations.
• Flexible locations and schedules for many roles.
• Generous vacation days each year.
• Matching of up to $2,000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours each year for volunteer projects.
• A minimum of 16 weeks of parental leave.
• Eligibility to participate in Elastic's stock program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior