Senior Business Analyst- Oracle CPQ

Motorola Solutions•Chicago, IL
•$140,000 - $150,000

About The Position

Motorola Solutions is seeking a Senior IT Business Analyst specializing in Oracle CPQ to optimize its Configure, Price, and Quote platform. The role bridges business objectives and technical execution to deliver a seamless CPQ experience for sellers and the sales organization. The analyst will consult with Sales and Product teams to identify workflow improvements, strengthen the Voice of the User, and continually optimize the platform for efficiency and scalability. The position supports business process analysis, requirements management, product roadmap planning, system configuration and design, user interface optimization, cross-functional coordination, testing, and change management. Candidates in Chicago are preferred. Travel is under 10%, and relocation is not provided. Legal authorization to work indefinitely in the U.S. is required; employer work-permit sponsorship is unavailable.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
  • At least 8 years of IT professional work experience.
  • Knowledge of the Lead-to-Cash lifecycle and sales technology best practices.
  • Proven ability to translate complex technical concepts into clear business language for stakeholders at all levels.
  • Experience using data and user feedback to drive continuous platform optimization.
  • Proficiency with Agile/Scrum methodologies and project management tools such as Jira.
  • Legal authorization to work in the U.S. indefinitely; employer work-permit sponsorship is not available.

Nice To Haves

  • Oracle CPQ Cloud Certified Professional certification.

Responsibilities

  • Map current-state and future-state processes to identify gaps in the seller experience and design optimized end-to-end workflows.
  • Lead stakeholder discovery sessions and gather, analyze, and document functional requirements, user stories, and technical specifications.
  • Represent the Voice of the User and support prioritization of high-impact features on the CPQ product roadmap.
  • Support the definition of product configuration workflows, pricing rules, guided selling, and approval workflows in Oracle CPQ Cloud.
  • Partner with UI/UX and IT development teams to improve the user interface and ensure the quoting tool is intuitive and aligned with modern design standards.
  • Act as a key liaison between Sales and IT, ensuring technical solutions meet business KPIs.
  • Lead User Acceptance Testing, develop test plans, and verify that delivered solutions meet functional and performance requirements.
  • Support platform adoption by creating training documentation and providing functional assistance to end users.
  • Use data and user feedback to drive continuous platform optimization.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, and Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
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