Sr. Business Operations Lead - Product

Clearwater Analytics

8d

About The Position

This role is responsible for managing the design, implementation, tracking, and reporting of operations and business plans to align with company goals. The position involves developing metrics for process measurement, understanding data drivers, establishing regular reporting cadences, and leading initiatives to improve management reporting. A key aspect is managing risk management practices to identify and remediate operational risks. The role also focuses on identifying and implementing process improvements, communicating effectively with internal stakeholders at all levels, preparing presentations and reports for various meetings, and executing special projects to drive strategic and operational priorities.

Requirements

• 4+ years’ experience in consulting/business analyst/project management role
• Degree in Business Administration or related field
• Proven track record of effectively planning and assisting strategic and operational initiatives
• Advanced presentation and Microsoft Suite capabilities
• Ability to collect and interpret data gathered from various sources
• Excellent communication skills, both verbal and written
• Ability to work independently, strategically, efficiently, and collaboratively across departments
• Strong relationship-management skills to build trust and rapport with internal stakeholders, bring influence across all levels of the business

Nice To Haves

• Understanding of financial modeling and performance measurement

Responsibilities

• Manage the design, implementation, tracking and reporting for operations and business plans against agreed company goals and objectives.
• Develop metrics that provide data for process measurement, understanding the underlying drivers, creating a regular cadence for reporting, and identifying and leading initiatives to enhance management reporting capabilities.
• Manage the implementation and oversight of effective risk management practices in line with the company’s risk management framework ensuring timely identification and remediation of key operational risks.
• Identify areas for process and lean improvements, and gain buy-in from management & stakeholders to implement these changes.
• Communicate with internal stakeholders at all levels inc. employees, SLT and ELT and represent Product when required to in key forums.
• Prepare presentations, reports and other materials including management briefings and recommendations on key talking points, achievements, challenges, and next steps as key input to existing internal and external meetings, Board meetings and other relevant forums.
• Take on and execute special and/or ad-hoc projects related to key strategic and operational priorities to help resolve issues and drive improvement as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree