Sr. Lead Business Operations & Initiatives

Early Warning® • Scottsdale, AZ

1d • $129,000 - $161,000 • Hybrid

About The Position

The Sr. Lead Business Operations & Initiatives provides strategic and operational support to the Chief Human Resources Officer (CHRO) and Human Resources leadership team. The role establishes and manages HR leadership operating rhythms, coordinates functional planning and organizational priorities, and drives disciplined follow-through across HR commitments and initiatives.

As a trusted partner to HR leaders and cross-functional stakeholders, this role connects HR priorities to execution by providing visibility into decisions, actions, risks, dependencies, financial resources, and workforce plans. It develops executive communications and presentations, coordinates HR planning and governance activities, and leads initiatives to improve the effectiveness, coordination, and execution of the HR function.

The position follows a hybrid work model. The work is primarily in a normal office environment and is sedentary, with extensive computer use. Candidates must independently be eligible to work in the United States at the date of hire; employment visa sponsorship is not available. The base salary range for Phoenix, Arizona is $129,000–$161,000 per year. Candidates are also eligible for a discretionary incentive plan and benefits.

Requirements

• Bachelor’s degree or equivalent relevant experience.
• Typically 12 years of experience, or a demonstrated portfolio consistent with the experience required for the role.
• Demonstrated experience in HR business operations, strategic initiatives, program management, executive support, or related work involving senior-level stakeholders.
• Demonstrated ability to establish and manage operating rhythms, planning processes, governance mechanisms, and cross-functional initiatives.
• Experience coordinating functional financial planning, operating expense management, resource planning, and/or headcount planning activities.
• Strong business judgment and ability to structure ambiguous problems, identify priorities, evaluate dependencies and risks, and drive work toward decisions and outcomes.
• Ability to influence and create alignment across matrixed organizations without direct authority.
• Strong executive communication skills, including experience developing presentations, written narratives, organizational communications, business reviews, and decision materials for senior leadership.
• Strong organizational and project leadership skills, including ability to manage multiple priorities, commitments, and stakeholders simultaneously.
• Ability to handle sensitive and confidential employee, organizational, financial, and business information with appropriate discretion.
• Strong analytical, problem-solving, written, and verbal communication skills.
• Confidence and familiarity with leveraging artificial intelligence in daily tasks, research, templates, data consolidation, and presentations.
• Successful background and drug screen.
• Independent eligibility to work in the United States at the date of hire; employment visa sponsorship is unavailable.

Nice To Haves

• Experience supporting a CHRO, senior Human Resources executive, HR leadership team, Chief of Staff function, or HR business management organization.
• Experience coordinating HR annual operating planning, OpEx, workforce planning, or headcount planning.
• Experience supporting risk, controls, business continuity, or operational readiness activities within an HR or corporate function.
• Experience developing executive-level communications and presentations for broad organizational audiences.
• Experience administering SharePoint or comparable collaboration and document-management environments.
• Experience in financial services, payments, technology, or another complex or regulated environment.
• Experience developing scalable operating processes, governance models, dashboards, planning tools, or business management mechanisms.

Responsibilities

• Establish and manage HR leadership operating rhythms, including leadership meetings, business reviews, planning sessions, organizational updates, and other recurring forums.
• Partner with the CHRO’s Executive Assistant to coordinate leadership meetings, agendas, materials, decisions, action items, scheduling dependencies, and follow-through.
• Track HR leadership commitments, decisions, risks, dependencies, owners, and actions through completion.
• Coordinate activities across HR functions to improve alignment, information flow, execution, and visibility into shared priorities and deliverables.
• Develop and coordinate CHRO and company-wide HR communications with the HR Communications Lead, including executive narratives, organizational updates, leadership messages, talking points, and supporting materials; coordinate and execute their delivery.
• Support HR operating expense management and Annual Operating Plan activities, including scenario-based planning, forecasting, tracking, and coordination with Finance and HR leadership.
• Coordinate HR headcount and resource planning with HR leaders and Finance, maintaining visibility into workforce needs, plans, changes, and decisions.
• Serve as the HR liaison for FLRM activities, coordinating information, deliverables, actions, issue follow-up, and escalation with risk and control stakeholders.
• Develop CHRO presentations, leadership meeting materials, executive updates, business reviews, and decision materials that synthesize complex information into clear narratives, priorities, and actions.
• Coordinate HR business continuity planning activities, including plan maintenance, readiness activities, required reviews, documentation, and follow-up with HR stakeholders.
• Coordinate and maintain the HR SharePoint environment and related shared repositories to support document management, communication, knowledge sharing, and access to current HR information.
• Develop and maintain HR operating calendars, planning tools, governance materials, documentation, and mechanisms that improve transparency and organizational effectiveness.
• Analyze HR business and operational information, identify execution risks or opportunities, and develop recommendations to support leadership decisions and prioritization.
• Identify opportunities to improve HR operating processes, governance, communication, coordination, and execution.
• Lead or coordinate ad hoc strategic and operational initiatives for the CHRO and HR leadership team, structuring and executing ambiguous or evolving priorities.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
• Perform other related duties as assigned by the supervisor.

Benefits

• Competitive medical PPO/HDHP plans, dental insurance, and vision insurance.
• Company contributions to a Health Savings Account or pre-tax flexible spending accounts for commuting, health, and dependent care expenses.
• 401(k) retirement plan with a 100% company Safe Harbor match on the first 6% deferred, immediately upon eligibility.
• Flexible Time Off for exempt employees and generous paid time off for non-exempt employees.
• 11 paid company holidays and a paid volunteer day.
• 12 weeks of paid parental leave.
• Maven Family Planning support for egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
• Discretionary incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior