Product Operations Lead

Sirona Medical•San Francisco, CA

2d•$145,000 - $175,000•Hybrid

About The Position

Sirona Medical is looking for a Product Operations Lead to collaborate with Product, Design, and Engineering leadership on how those teams work together day to day. This role is focused on process: helping shape ceremonies, estimation practices, and review/approval flows that let other teams execute well. You won't own roadmap priorities, decide what gets built, or manage reporting on execution status. That responsibility sits with the Director of Product and flows up to the VP of Product. Your job is to work alongside leadership and the teams themselves to help drive process decisions to a good conclusion, not to dictate the outcome, but to bring structure, facilitation, and follow-through to conversations that might otherwise stall. This is a consultative role. You succeed by building consensus and helping others arrive at process improvements they'll actually adopt, not by imposing a system on them. What success in this role looks like: Product, Design, and Engineering feel like their shared ceremonies were shaped with them, not handed to them Leadership has a trusted collaborator to work through process questions with, rather than another decision-maker to align with Review and approval checkpoints are clear because the affected teams helped define them The Director of Product and Engineering leads have a thinking partner on process, without ceding ownership of their teams' ways of working This role reports to our VP of Product and ideally works out of our San Francisco, CA or Burlington, VT office.

Requirements

4-6 years of experience in product management/operations, program/project management, or a similar process-facilitation role within a product/engineering organization
Experience facilitating agile ceremonies, estimation practices, or review/approval conversations
A natural collaborator, comfortable working across Product, Design, and Engineering without formal authority over any of them; this role runs on trust and influence, not hierarchy or mandate
Comfortable working with product/engineering tooling (Jira, Airfocus, Asana, or similar) to support team-agreed processes
Strong listener and systems thinker who can help a group reach consensus rather than pushing a predetermined answer
Comfortable operating in a regulated, clinical, or enterprise B2B environment (healthcare or health IT strongly preferred)
Excellent written and verbal communication, with the judgment to know when to lead a conversation and when to support someone else's

Nice To Haves

Experience with radiology, PACS/RIS, medical imaging, or clinical workflow software
Experience coordinating with external technical partners on scoping or scheduling of collaborative work
Scrum Master, PMP, or similar process/delivery certification

Responsibilities

Work with Product, Design, and Engineering leads to evaluate and evolve working ceremonies such as sprint planning, backlog grooming, retros, and similar sessions
Help facilitate these ceremonies and propose structural improvements, bringing options to leadership rather than making unilateral changes
Continuously check in with teams on what's working and help guide adjustments collaboratively as needs change
Partner with Engineering and Product leadership to shape a shared estimation approach that fits how the teams actually work
Bring historical data (velocity, cycle time, estimate-vs-actual) into planning conversations to help teams calibrate their own estimation over time
Help design a clearer intake process in collaboration with the teams who'll use it
Facilitate conversations with Product, Design, Engineering, and QA leadership to help clarify review and approval checkpoints across the development process
Help surface and resolve ambiguity around who approves, who's consulted, and who's informed at each checkpoint, proposing options rather than dictating structure
Maintain lightweight tracking, developed in partnership with the teams, so work status is easy to see without anyone needing to ask around
Serve as a process-focused thought partner between Product, Design, and Engineering, surfacing where handoffs feel unclear and working with those teams to find a fix together
Help maintain and refine the tooling that supports agreed-upon processes (Jira, Linear, Notion, or similar), in collaboration with the teams using it
Offer process-level observations (e.g., cycle time, ceremony health, bottleneck patterns) that give the Director of Product and Engineering leads useful input for their own decisions, distinct from roadmap or execution status reporting
Potentially assist with coordination and management of clinical development partners and customer development partners, along with other product operations duties as assigned
Collaborate with the Product Documentation Lead on internal and external enablement, as well as the early adopter/beta program, helping ensure feedback and readiness activities are coordinated with the broader product process