Sr Business Control Specialist - Home Equity Risk Detection
About The Position
The Sr Business Control Specialist oversees risk detection and control activities for existing Home Equity Line of Credit (HELOC) accounts. The role serves as a subject matter expert for HELOC Risk Detection and partners with Credit Strategy, Risk, Compliance, Legal, Operations, and Reporting teams to identify and mitigate risk, execute controls, support audits, and improve processes. The specialist also manages operational and customer risk activities, supports business controls and issue management, acts as a system owner for business applications and resources, and provides consultation and guidance to stakeholders. The position is based at one of the listed Bank of America locations in Belfast, Maine, or Richmond, Virginia.
Requirements
- Five years of experience in Home Equity Risk Detection.
- High school diploma, GED, secondary school education, or equivalent.
- Skills in controls management, issue management, monitoring, surveillance and testing, quality assurance, and risk management.
- Analytical thinking, attention to detail, critical thinking, problem solving, written communications, and decision making.
- Innovative thinking, prioritization, recording and organizing information, and research.
Responsibilities
- Serve as a subject matter expert for HELOC and Card Risk Detection processes and controls.
- Monitor and manage operational and customer risk activities for existing HELOC accounts.
- Execute and oversee business controls, issue management, and risk mitigation strategies.
- Act as system owner and point of contact for multiple business applications, tools, and SharePoint sites.
- Maintain SharePoint sites, business documentation, procedures, and reporting resources.
- Partner with reporting teams to develop, validate, and analyze performance and risk metrics.
- Collaborate with Credit Strategy partners to support risk detection initiatives and policy implementations.
- Support audit, regulatory, compliance, and governance activities.
- Identify process improvement opportunities and drive implementation of enhanced controls and operational efficiencies.
- Provide consultation, training, and guidance to business partners and stakeholders on HELOC risk processes.
- Provide manager support when team leaders are on extended leave, such as sabbatical.
Benefits
- Access to paid time off.
- Eligible to participate in the annual discretionary incentive plan.
- Benefits eligibility and access to employee resources and support.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
