Sr Business Control Specialist
About The Position
The Sr Business Control Specialist drives and executes internal control discipline and operational excellence within a Line of Business or Enterprise Control Function. The role provides analytical and administrative support for business-specific processes and tools, supporting adherence to enterprise-wide standards. It monitors and tests controls, evaluates data to identify issues and control improvements, and implements quality assurance and quality control processes to support remediation. The position is part of Bank of America's Enterprise Independent Testing (EIT), a centralized Global Risk Management function that conducts independent testing across the enterprise. On the EIT Centralized Audit/Exam Oversight team, the specialist coordinates audit and exam submissions across EIT, helps ensure requested responses and artifacts are delivered on time, reviews response quality, and facilitates practice sessions for meetings with regulators or audit partners. The role also develops written responses and internal process documentation in collaboration with teammates.
Requirements
- Bachelor's degree or equivalent experience.
- Business risk and controls experience, including risk management, audit, or compliance.
- At least 5 years of relevant experience in a large, fast-paced, results-oriented company.
- Critical thinking skills.
- Excellent written and verbal communication skills.
- Effective partnering skills to build consensus and proven ability to influence peers and stakeholders across multiple groups.
Nice To Haves
- Understanding of EIT and/or testing processes and strategy.
- Internal or external audit experience.
Responsibilities
- Oversee the design and effectiveness of the risk and control environment supporting Client Operational Services and ensure adherence to enterprise-wide standards.
- Support monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation.
- Implement optimized controls and enhanced quality assurance practices to support business continuity efforts.
- Conduct and coordinate quality inspection reviews to improve employee performance and control effectiveness.
- Perform quality assurance activities, including executing controls, managing cases, and reporting results.
- Identify opportunities for testing automation, procedural updates, thematic trend analysis, test script updates, and coaching to enhance the QA program.
- Support the management and research required for regulatory exams, internal audits, and other monitoring and inspection reviews.
- Evaluate inspection-related data and information to support governance activities and dashboard reporting.
- Oversee holistic audit and exam submissions, coordinating requests for teams across EIT with minimal supervision.
- Ensure timely delivery of requested responses and artifacts, negotiating delivery times for complex requests as needed.
- Conduct quality reviews to ensure responses are well written, complete, accurate, and consistent with other messaging.
- Facilitate practice sessions before meetings with regulators or audit partners and provide suggestions and coaching to improve presentations.
- Develop written documentation, including responses to audit and regulatory requests and internal process documentation, in collaboration with teammates.
Benefits
- Benefits eligibility.
- Access to paid time off.
- Annual discretionary incentive plan eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
