Home Equity Specialist

MERITRUST CREDIT UNION•Wichita, KS

6d•$24 - $30•Onsite

About The Position

The Home Equity Specialist is responsible for managing the end-to-end processing, closing, and post-closing operations of all home equity loan products. This role ensures that all loans are handled in compliance with credit union policies, regulatory requirements, and service standards. The specialist collaborates closely with loan originators, members, and internal teams to deliver a seamless and efficient lending experience.

Requirements

In-depth understanding of home equity loan products and real estate lending practices.
Familiarity with credit union policies and procedures.
Knowledge of federal and state lending regulations, including fair lending and disclosure requirements.
3–5 years of experience in home equity loan processing, closing, or underwriting.
Proficiency in Microsoft Office applications, particularly Word and Excel.
Experience with loan origination systems and document preparation software.
Strong organizational and time management skills to handle multiple loans simultaneously.
Excellent written and verbal communication skills.
Analytical and problem-solving skills, including basic math proficiency.

Nice To Haves

Associate’s degree in Business, Finance, or a related field, or equivalent combination of education and experience preferred
Experience working in a credit union or financial institution preferred.
Background in customer service or member support roles is a plus.

Responsibilities

Review and process incoming home equity loan applications for completeness and accuracy.
Collect and verify required documentation from applicants, including income, assets, and property information.
Order and analyze title searches and flood certificates to ensure property eligibility and lien position.
Evaluate credit reports and financial data to assess borrower qualifications and identify potential risks.
Ensure all required disclosures are prepared and delivered in accordance with regulatory timelines.
Structure loans in a responsible and beneficial manner, aligning with credit union policies and member needs.
Ensure all loans comply with internal guidelines and federal/state lending regulations, including fair lending practices.
Clear underwriting conditions by obtaining and validating additional documentation or clarifications.
Underwrite home equity loans within assigned authority and issue decisions (approval, denial, suspension, or counteroffer)
Prepare accurate closing documents and disclosures, ensuring all terms and conditions are clearly stated.
Schedule and coordinate loan closings with members, loan officers, and other stakeholders.
Conduct or support loan closings, verifying signatures, notarizations, and completeness of documentation.
Provide clear communication to members regarding loan terms, repayment expectations, and next steps.
Fund approved loans and ensure timely disbursement of proceeds.
Record mortgages and other legal documents with appropriate county or state agencies.
Mail payoff checks and termination letters to prior lienholders or members as applicable.
Resolve post-closing audit conditions, including internal quality control findings or external regulatory reviews.
Maintain accurate records and ensure all loan files are complete and compliant.
Monitor and manage the loan pipeline to ensure timely progression from application to funding.
Prioritize tasks effectively to meet deadlines and service level agreements.
Provide training and mentorship to new processors, sharing best practices and procedural guidance.
Collaborate with internal departments to resolve issues and improve operational efficiency.
Contribute to departmental and organizational goals, including member satisfaction and strategic initiatives.
Deliver exceptional service to members and internal stakeholders throughout the loan process.
Maintain a professional and courteous demeanor, representing the credit union positively in all interactions.
Protect member confidentiality and handle sensitive information with discretion.
Other job duties as assigned.