Home Equity Processor

Community First Credit Union | Wisconsin•Neenah, WI

About The Position

The Home Equity Loan Processor will handle all documentation, processing and support for new home equity applications. They will demonstrate a high level of detail-orientation, organizational skills, and time-sensitivity. They will provide exceptional service to members and employees. They share a variety of responsibilities on a rotating basis within the department.

Requirements

  • Exceptional attention to detail and accuracy
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Familiarity with Microsoft Office suite and web-based software packages
  • Passion for providing outstanding service to our members – internal and external
  • The ability to work hard, find solutions and have fun!

Nice To Haves

  • Requires a high school diploma or equivalent degree (GED, HSED)
  • Minimum of one year of real estate lending experience is preferred
  • Knowledge of home equity document preparation and/or lending is preferred

Responsibilities

  • Provide outstanding, quality service to external and internal members
  • Prepare documents related to TILA-RESPA Integrated Disclosure (TRID) compliance, including loan estimates, closing disclosures and change in circumstances
  • Prepare loan documentation for branch loan closings
  • Ensure accuracy of all TRID and loan closing documents through quality control processes
  • Obtain home owners insurance documentation from insurance companies prior to closings
  • Monitor closing files for proper home owners insurance coverage
  • Demonstrate a knowledge and familiarity with all TRID forms, regulations, requirements and associated timelines
  • Order title policies, flood determinations and property evaluations
  • Review title policies and flood determinations
  • Review files to ensure all required conditions are met prior to closing
  • Prepare outgoing wire instructions related to loan closings
  • Communicate frequently with third parties such as title insurance, home owners insurance and appraisal companies
  • Monitor and process emails received in the department-shared inbox
  • Handle lender questions and requests regarding loans and documentation
  • Monitor the digital signature dashboard for acknowledged disclosures
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