This position reports directly to the Equity Supervisor. Keeping up with volume and prioritizing tasks appropriately is a challenge in this position. Completing time-sensitive closing documents, disclosures, and satisfactions, setting up and servicing escrow accounts, ordering third party services, quoting and processing payoffs, filing, handling mail, and researching problems with existing loans. Must be able to communicate effectively with members, loan officers and attorneys. In processing, the individual must review documentation and obtain what is needed to clear the loan or to do the closing package. This position is responsible for teller activity on members’ accounts, withdrawing checks from general ledger accounts for various fees, and at times, doing accounts payable for the department expenses. Deliver outstanding service to both internal and external partners that meets or exceeds our Service Promises Meet or exceed established sales and service goals Must possess effective knowledge of the Credit Union’s products and services Generating or obtaining equity loan applications from various sources Order title work, property valuations, and flood certifications Complete accurate loan-closing packages in a timely manner, following guidelines and compliance procedures for 16 states Coordinate simultaneous closings with outside lenders Coordinate attorney loan closings Send package to closing location Ensure recording of security instruments and filing of loan documents Ensure that Deeds of Trusts and Flood Certifications are cancelled for paid equity loans Responsible for quoting correct pay off information for all equity loans Setting up and servicing escrow accounts Ensure compliance with TRID, HMDA and other regulations Implementation and testing of new loan products and updates in the loan origination system and core system
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed