Home Equity Processor

Community First Credit Union•Neenah, WI

22h

About The Position

The Home Equity Loan Processor handles documentation, processing, and support for new home equity applications. The role requires strong attention to detail, organization, and time management, as well as providing exceptional service to members and employees. The processor also shares a variety of departmental responsibilities on a rotating basis.

Requirements

High school diploma or equivalent (GED or HSED).
Exceptional attention to detail and accuracy.
Strong organizational and time-management skills.
Excellent written and verbal communication skills.
Familiarity with Microsoft Office and web-based software packages.
Passion for providing outstanding service to internal and external members.
Ability to work hard and find solutions.

Nice To Haves

A minimum of one year of real estate lending experience is preferred.
Knowledge of home equity document preparation and/or lending is preferred.

Responsibilities

Provide outstanding, quality service to external and internal members.
Prepare documents for TILA-RESPA Integrated Disclosure (TRID) compliance, including loan estimates, closing disclosures, and change-in-circumstances documents.
Prepare loan documentation for branch loan closings.
Use quality-control processes to ensure the accuracy of TRID and loan-closing documents.
Obtain homeowners insurance documentation from insurance companies before closings and monitor closing files for proper coverage.
Demonstrate knowledge of TRID forms, regulations, requirements, and associated timelines.
Order and review title policies, flood determinations, and property evaluations.
Review files to ensure all required conditions are met before closing.
Prepare outgoing wire instructions related to loan closings.
Communicate with third parties, including title insurance, homeowners insurance, and appraisal companies.
Monitor and process emails received in the department-shared inbox.
Handle lender questions and requests regarding loans and documentation.
Monitor the digital signature dashboard for acknowledged disclosures.
Share a variety of departmental responsibilities on a rotating basis.